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Vista client loses connection during WHS backup RRS feed

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    I know there are other threads that are similar, but none quite like this, so here goes ...
    Have HP Home Server EX470, Windows XP SP3 desktop, and Dell XPS laptop with Vista Home Premium SP1.
    The Win XP desktop gets successfully backed up. Connected to wired LAN.
    The Vista laptop is able to backup the small D drive (10 GB recovery partition), but fails on the large (270GB C drive partition). Connected by wireless LAN. The laptop NIC is Intel 4965AGN, with driver version 11.1.1.22 - not one of the brands normally associated with these WHS backup problems. Note also that the problem seems to be on the Vista laptop, not on the WHS machine.

    Details:
    - the most recent backup ran for 45 minutes, then quit.
    - WHS says it lost the connection to the Vista laptop.
    - Vista laptop has lost connection to my LAN! I have to disable, then re-enable the NIC (actually, I flipped the convenient physical wireless on/off switch), then I get the LAN connection back.
    - Application Event logs on laptop show that at 10:47:16 the client/server connection is lost; I would assume this is when the laptop conenction went down.
    - However, the System Event log on laptop shows that at 10:47:53:
    The master browser has received a server announcement from the computer HPSERVER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{22188B57-B9C1-45CA-997B-F198327CB. The master browser is stopping or an election is being forced.
    - This is odd, the network connection is still functional enough that it gets the master browser message. I don't see any other relevant errors.

    Anyone have ideas for me? Should I try a wired LAN conneciton?
    TIA, Glenn in Santa Cruz
    Sunday, May 3, 2009 6:44 PM

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    ...
    Connected by wireless LAN. 
    ...
    Try using a wired connection for your initial backup.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by Glenn Nelson Tuesday, May 5, 2009 11:15 PM
    Tuesday, May 5, 2009 3:01 PM
    Moderator

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    ...
    Connected by wireless LAN. 
    ...
    Try using a wired connection for your initial backup.
    I'm not on the WHS team, I just post a lot. :)
    • Marked as answer by Glenn Nelson Tuesday, May 5, 2009 11:15 PM
    Tuesday, May 5, 2009 3:01 PM
    Moderator
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    FIXED! I used the wired connection, and may have set the NIC power management to never turn off. When the backup had been going for a while, I pressed a key to bring the computer out of screensaver, and saw that the ethernet connection was lost! While pondering this with dismay, I then saw the icon change to indicate re-connection. The backup resumed and was finally able to complete.

    I don't recall exactly when I set the NIC to never power down, but it is set that way now.

    Later I put the laptop back onto wireless NIC only and the next scheduled backup was able to complete, probably  because this is an incremental backup, correct?

    BTW, is there anywhere to document all the things that are wrong with this forum software? This forum software looks good, but it has serious problems compared to many other sites that I use. All that money! What does Microsoft do with it?
    --- Glenn in Santa Cruz
    Tuesday, May 5, 2009 11:22 PM