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An unauthorized change was made to your license, after doing a repair via the vista DVD. RRS feed

  • Question

  • MSDN vista 64 Ultimate, crashed hard last night I initially thought it was a HD issue, but scans only showed file system errors on the drive no physical issues.   I used the DVD to do a repair.  AFter the repair...I'm not able to update, and when I go to the genuine validation page-I get --

    [0x80070426]

     

    http://www.microsoft.com/genuine/default.aspx?displaylang=en

     

    It fails the validation now.  I've tried the disk clean up, and it's not prompting for me to re-enter my key.  I'm thinking the repair broke something.

     

    Any help?

    -Todd

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-XXC4W-XFBGD-V4XGD
    Windows Product Key Hash: IqnKrQZ6kpTnEiM0Aa+7H6BhCkk=
    Windows Product ID: 89587-378-5038183-71673
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: {71C3E38A-D5D4-400E-9BFD-A605BDC1EBBC}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_6

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: V:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{71C3E38A-D5D4-400E-9BFD-A605BDC1EBBC}</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-V4XGD</PKey><PID>89587-378-5038183-71673</PID><PIDType>5</PIDType><SID>S-1-5-21-2381085407-99988755-3495857002</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI Premium ACPI BIOS 1011-005</Version><SMBIOSVersion major="2" minor="3"/><Date>20060118000000.000000+000</Date></BIOS><HWID>86270200018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>284FECF5C0666BA</Val><Hash>0rT6C9FXUebsGas+HQub86zUz+E=</Hash><Pid>81605-861-0051787-65978</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>1F11D27C247CEBA</Val><Hash>bYsjf0gct/yH8R3iBpLftL1hPeM=</Hash><Pid>84883-861-0033143-62943</Pid><PidType>8</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>AFAAE1E135E76BA</Val><Hash>qcN53rVZk7PPiCJ2j8sdXZseqZg=</Hash><Pid>84889-861-0034095-63762</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0044-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office InfoPath 2007</Name><Ver>12</Ver><Val>1F11D27C247CEBA</Val><Hash>bYsjf0gct/yH8R3iBpLftL1hPeM=</Hash><Pid>81597-861-0033143-62456</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>AFAAE1E135E76BA</Val><Hash>qcN53rVZk7PPiCJ2j8sdXZseqZg=</Hash><Pid>84890-861-0034095-63484</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Thursday, April 12, 2007 4:56 AM

Answers

  • It showed as started....

     

    But once I set it to automatic, network services, and ran the disk clean...... rebooted it shows windows license is not genuine and with all of the lock down I'm not able to run anything but a browser, and I did that by clicking on the help menu.

     

    Let me say I'm not very happy at all about this and this is why....

    1)  I've been unable to use my machine for more than a week.

    2) I'm being told that my license is not genuine and my machine is locking me out of all my applications.

    3) I've been working with "24 hour" response time from Microsoft and we've gotten nowhere.

    4) I'm not able to wait any longer and I've started to reload my Vista 64 Ultimate machine.

    5) This is going to burn 8-12 hours of my time to do this, more than the cost of my Vista License.

    6) My initial thought was to restore the machine from a previous state but all of the system protection states on my machine post the repair of the machine where gone.

    7) I was originally very understanding of the issue, simply because I thought I had an issue with my HD, but since I've been reading up on this problem I understand that I'm not along in this issue, and after testing the HD I suspected there is no problem with it.

     

    Let me say my this is bad for Microsoft....

    1) I work for a consulting company who happens to be a gold partner.

    2) I make recommendations for all of our customers.

    3) Our customer list is the who's who of Oregon.

    4) I make the decisions at our company on what OS we run on.

    5) I've had an experience with an OS that has cost me time and money.

     

    6) We have a golden rule that under no exceptions will we break at our company-

     

    We would rather shoot ourselves in the foot then the customer in the back.

     

    Which simply means currently there is no way I can recommend this OS for any of our customers.  Up until this point I was very excited about the new OS but now that I'm not able to correct what might have been something easy on a machine that is not crippled to the point of not being able to correct OS issues because it mistakenly thinks it's not a valid license, which then turns into a machine reload....well to go on would just be repeating myself.  I will keep my eye out for news of some sort of change in the OS that might make correcting the issues I ran into easier.  Until then, I will continue to support what is an excellent product.  Windows XP Pro.

     

    -Todd

    Monday, April 16, 2007 4:02 PM

All replies

  • Did you try validating after you ran disk cleanup?  Is the WGA diag tool info you posted from after trying to validate after running disk cleanup?  Thanks!
    Thursday, April 12, 2007 8:16 PM
  • After I ran disk cleanup I tried to go back to the genuine check website,

    http://www.microsoft.com/genuine/default.aspx?displaylang=en

    and it failed.  Is there an additional step that I need to take on my machine to initiate a validation beside clicking on the validate windows button.

     

     

    This copy of Windows did not pass genuine validation. Either an unauthorized change was made to your Windows license or a software program installed on this computer is not currently compatible with Windows Vista.

     

     

     

    [0x80070426]
    Thursday, April 12, 2007 8:31 PM
  • Nope.  Going through the validation page www.microsoft.com/genuine is how one validates.  I'm confused because the diagnostics info shows you are genuine (that is, that you've passed validation).  Can you tell me if you're getting any kind of messages that say you're not genuine besides the validation failure page?

     

    Thanks

    Thursday, April 12, 2007 8:38 PM
  • I'm on the machine remotely now, I'm not sure what to say about error messages.  I'm not able to open the control pannel, it appears that the licensing service isn't running, so I'm not really sure what is "disabled" and what might related to the issue I had that stopped the machine from booting, which I then had to use the repair option using the DVD.

     

    -Todd

    Thursday, April 12, 2007 8:41 PM
  • Can you tell me if the Software Licensing service is running?  You'd

    1. Type "services" in the search field in the start menu. 

    2. Click on Services

    3. Scroll to the service named Software Licensing and check what it says in the Status and Startup Type fields. 

     

    While you're at it could you please rerun the diagnostics tool and post the output:

    http://go.microsoft.com/fwlink/?linkid=52012

     

    Thanks again!

    Thursday, April 12, 2007 8:44 PM
  • ---------------------------
    Services
    ---------------------------
    Windows could not start the Software Licensing service on Local Computer.

     

    Error 0x80070005: Access is denied.


    ---------------------------
    OK  
    ---------------------------

     

    I should say I have the enhanced security turned off, which I turned off a week after the initial install.  Initial install was the day Ultimate was posted to MSDN.  I'm currently logged on as an administrator. 

     

     

    OK I changed the log on as from this account, which was network services to local system account.  The service now starts.  What should that service log on as?

     

    -Todd

    Thursday, April 12, 2007 8:46 PM
  • Unknown error encountered during Windows validation. The validation service is unable to determine whether your copy of Windows is genuine. Please validate again. If additional attempts result in validation errors you may want to try again later.

     

     

     

    [0x80080250]
     
    Is this a MS problem not related to the issue we're trying to fix?
     
    -Todd
    Thursday, April 12, 2007 8:53 PM
  • It should be on Automatic startup and log on as Network Service.
    Thursday, April 12, 2007 9:16 PM
  • Could you rerun the diagnostics tool and post the output:

    http://go.microsoft.com/fwlink/?linkid=52012

    Thursday, April 12, 2007 11:06 PM
  • Well now when I log in it's getting windows activation error.   Error Code 0x80070426.  After I hit close it logs me out.  I've noticed that at the bottom of the screen I see "Windows Vista (TM)  Build 6000  This copy of Windows is not genuine"

     

    To get in to check that the software license service is running I started up with command prompt and then ran the explorer from the command prompt.  I see that Software License service is set to log on using network services.  Before I switched it to that I was getting an 0xC000022 error when it was set to log on local.

     

    Now I'm really stuck.

     

    -Todd

    Friday, April 13, 2007 3:39 AM
  • This is what I get now...

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Windows Product Key: *****-*****-XXC4W-XFBGD-V4XGD
    Windows Product Key Hash: IqnKrQZ6kpTnEiM0Aa+7H6BhCkk=
    Windows Product ID: 89587-378-5038183-71673
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: {71C3E38A-D5D4-400E-9BFD-A605BDC1EBBC}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_6

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: V:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{71C3E38A-D5D4-400E-9BFD-A605BDC1EBBC}</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-V4XGD</PKey><PID>89587-378-5038183-71673</PID><PIDType>5</PIDType><SID>S-1-5-21-2381085407-99988755-3495857002</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI Premium ACPI BIOS 1011-005</Version><SMBIOSVersion major="2" minor="3"/><Date>20060118000000.000000+000</Date></BIOS><HWID>86270200018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>284FECF5C0666BA</Val><Hash>0rT6C9FXUebsGas+HQub86zUz+E=</Hash><Pid>81605-861-0051787-65978</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>1F11D27C247CEBA</Val><Hash>bYsjf0gct/yH8R3iBpLftL1hPeM=</Hash><Pid>84883-861-0033143-62943</Pid><PidType>8</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>AFAAE1E135E76BA</Val><Hash>qcN53rVZk7PPiCJ2j8sdXZseqZg=</Hash><Pid>84889-861-0034095-63762</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0044-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office InfoPath 2007</Name><Ver>12</Ver><Val>1F11D27C247CEBA</Val><Hash>bYsjf0gct/yH8R3iBpLftL1hPeM=</Hash><Pid>81597-861-0033143-62456</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>AFAAE1E135E76BA</Val><Hash>qcN53rVZk7PPiCJ2j8sdXZseqZg=</Hash><Pid>84890-861-0034095-63484</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Friday, April 13, 2007 6:17 AM
  • Set to network services and automatic....

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f012
    Windows Product Key: *****-*****-XXC4W-XFBGD-V4XGD
    Windows Product Key Hash: IqnKrQZ6kpTnEiM0Aa+7H6BhCkk=
    Windows Product ID: 89587-378-5038183-71673
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: {71C3E38A-D5D4-400E-9BFD-A605BDC1EBBC}
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_B4D0AA8B-530-645_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_672A8F41-307-80004005_672A8F41-349-80004005_672A8F41-244-80004005_6

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: V:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{71C3E38A-D5D4-400E-9BFD-A605BDC1EBBC}</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-V4XGD</PKey><PID>89587-378-5038183-71673</PID><PIDType>5</PIDType><SID>S-1-5-21-2381085407-99988755-3495857002</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS A8N-SLI Premium ACPI BIOS 1011-005</Version><SMBIOSVersion major="2" minor="3"/><Date>20060118000000.000000+000</Date></BIOS><HWID>86270200018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>284FECF5C0666BA</Val><Hash>0rT6C9FXUebsGas+HQub86zUz+E=</Hash><Pid>81605-861-0051787-65978</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>1F11D27C247CEBA</Val><Hash>bYsjf0gct/yH8R3iBpLftL1hPeM=</Hash><Pid>84883-861-0033143-62943</Pid><PidType>8</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>AFAAE1E135E76BA</Val><Hash>qcN53rVZk7PPiCJ2j8sdXZseqZg=</Hash><Pid>84889-861-0034095-63762</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0044-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office InfoPath 2007</Name><Ver>12</Ver><Val>1F11D27C247CEBA</Val><Hash>bYsjf0gct/yH8R3iBpLftL1hPeM=</Hash><Pid>81597-861-0033143-62456</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>AFAAE1E135E76BA</Val><Hash>qcN53rVZk7PPiCJ2j8sdXZseqZg=</Hash><Pid>84890-861-0034095-63484</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Saturday, April 14, 2007 3:09 AM
  • Can you confirm for me that you're getting 0x80070426 even when Software Licensing service is running?  Thank you!
    Saturday, April 14, 2007 3:19 AM
  • It showed as started....

     

    But once I set it to automatic, network services, and ran the disk clean...... rebooted it shows windows license is not genuine and with all of the lock down I'm not able to run anything but a browser, and I did that by clicking on the help menu.

     

    Let me say I'm not very happy at all about this and this is why....

    1)  I've been unable to use my machine for more than a week.

    2) I'm being told that my license is not genuine and my machine is locking me out of all my applications.

    3) I've been working with "24 hour" response time from Microsoft and we've gotten nowhere.

    4) I'm not able to wait any longer and I've started to reload my Vista 64 Ultimate machine.

    5) This is going to burn 8-12 hours of my time to do this, more than the cost of my Vista License.

    6) My initial thought was to restore the machine from a previous state but all of the system protection states on my machine post the repair of the machine where gone.

    7) I was originally very understanding of the issue, simply because I thought I had an issue with my HD, but since I've been reading up on this problem I understand that I'm not along in this issue, and after testing the HD I suspected there is no problem with it.

     

    Let me say my this is bad for Microsoft....

    1) I work for a consulting company who happens to be a gold partner.

    2) I make recommendations for all of our customers.

    3) Our customer list is the who's who of Oregon.

    4) I make the decisions at our company on what OS we run on.

    5) I've had an experience with an OS that has cost me time and money.

     

    6) We have a golden rule that under no exceptions will we break at our company-

     

    We would rather shoot ourselves in the foot then the customer in the back.

     

    Which simply means currently there is no way I can recommend this OS for any of our customers.  Up until this point I was very excited about the new OS but now that I'm not able to correct what might have been something easy on a machine that is not crippled to the point of not being able to correct OS issues because it mistakenly thinks it's not a valid license, which then turns into a machine reload....well to go on would just be repeating myself.  I will keep my eye out for news of some sort of change in the OS that might make correcting the issues I ran into easier.  Until then, I will continue to support what is an excellent product.  Windows XP Pro.

     

    -Todd

    Monday, April 16, 2007 4:02 PM
  •  

    Please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860& and post your confirmation number here.  I'll contact you directly so we can figure out the cause of your issue.  Thank you!

     

    Tuesday, April 17, 2007 12:37 AM