SyncToy Error: "exception during preview: the filesyncprovider failed while detecting changes" RRS feed

  • Question

  • I just setup synctoy 2.1 and setup a synchronize routine between my outlook pst folder between a desktop PC and a notebook PC I use.

    But when I run or preview it, I get the same error every time: "exception during preview: the filesyncprovider failed while detecting change".

    I'm not sure what else to do about this.  Does anyone here have any experience with this issue?

    I have read through on the forum on this issue and see a few threads but no solutions as yet.

    Thursday, December 31, 2009 4:49 AM

All replies

  • Hi maverickinparadise,

    I am not familiar with how Outlook works with these .pst files. But there are some issues have been reported about syncing Outlook files, so I hope the my information can give you some ideas.

    There are 2 things may make problems:
     1. SyncToy will have problems if any of the Outlook files are used by other applications (e.g. Outlook). So to sync these files successfully, we should close all the applications that could use them, especially Outlook, before syncing.
     2. SyncToy may have not enough permission to access the Outlook files and folders. So please make sure SyncToy have enough permission on both of the sync folders in question, and run as Administrator if possible.

    And besides please also notice that commonly used file syncing tools, such as SyncToy, do not support merging files. So please make sure you will not need to merge any .pst files.


    This posting is provided "AS IS" with no warranties, and confers no rights.
    Tuesday, January 5, 2010 8:19 AM