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Starting a career in Dynamics CRM RRS feed

  • Question

  • Hi Everyone,

    I'm an Economics grad from uWaterloo and I've recently become very interested in Dynamics CRM. I was wondering how I could begin my career in this niche field. I live in the toronto area and was looking for a place to learn/use Dynamics CRM. My goal is to become MS Certified and start working as a junior at a MS Gold Partner.

    How should I begin my approach? I have picked up some materials, Dynamics 4.0 for Dummies, so I can get my feet wet. Are there any training courses in my area that I can be apart of? I've been recommended Qixas and HiTech Institute but found them to be rather pricey. With that being said, I'm wiling to spend the appropriate amount if it will benefit me in the long run.

    Also, any groups or communities I can visit to get more info?

    How long do you think this certification process will take?

     

    Any help is greatly appreciated. Thank you so much for taking the time to read this post and respond.

    Thursday, August 4, 2011 9:33 PM

Answers

All replies

  • One of my colleagues also made mention that I should look in to Dynamics AX because of my Economics and Marketing background. Any advice here?
    Thursday, August 4, 2011 9:41 PM
  • Can anyone shed some light here?

    How should I get started. Speak to me like I know nothing.

    Monday, August 8, 2011 1:23 AM
  • Hi

    I am not really a Dynamics person, only having spent a little time working on it. The first question, I suppose I should be asking is what you going to be doing? Programming, Admin or being a user.

    The Dynamics community site had a lot of information on the products (https://community.dynamics.com/product/crm/default.aspx)

    CRM as you have probably guessed it, is based on the customer relationship management side of things so I would still recommend you get some exposure to this. Being honest, its quite easy to use and integrates into Outlook for example. If you are looking to program against it, well thats a different story and means taking a look at the object model etc.

    So what do you want to do with it?

     


    Blog: http://www.certsandprogs.com

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    Monday, August 8, 2011 9:45 AM
    Moderator
  • I would most likely be on the functional side of things. Helping customize and configure. So admin?

    My goal is to be a consultant. Going in to clients who have Dynamics CRM set up and helping them customize it.

    I won't be a user and wont be a programmer.

    Wednesday, August 10, 2011 1:48 PM
  • So mainly configuration, customisation without programming

    So the main exam/cert on CRM 2011 is MB2-866 http://www.microsoft.com/learning/en/us/exam.aspx?ID=MB2-866&locale=en-us and 4.0 is MB2-631 http://www.microsoft.com/learning/en/us/exam.aspx?ID=MB2-631&locale=en-us

    Websites:

    CRM on MSDN - http://msdn.microsoft.com/en-us/dynamics/crm/default

    Dynamics CRM forum - http://social.microsoft.com/Forums/en-US/crm/threads

    CRM Videos - http://democrmonline.com/

    Dynamics Community - http://community.dynamics.com/

    Community videos - http://community.dynamics.com/p/videos.aspx

    I wouldnt be going for the exam and certs just yet but I would be bvrushing up on the software, downloading and installing the trail, attempting basic config tasks and working from there.

     

     


    Blog: http://www.certsandprogs.com

    70-515 Objectives List with MSDN Links
    70-536 Objectives List with MSDN Links
    70-505 Objectives List with MSDN Links
    70-562 Objectives List with MSDN Links
    70-433 Objectives List with MSDN Links
    Wednesday, August 10, 2011 2:00 PM
    Moderator
  • I'm in the process of getting my MS Dynamics CRM 2011 certification as I'd like a career as a MS Dynamics Consultant. I think this is a wonderful system!

    Word of advice though...Do NOT go through HiTech...I also live in Waterloo and took the CRM Customization Course and it's alot of money and wasn't a classroom setting and the system kept freezing throughout the course.

    However, a connection I made on Linkedin took the course just last month through Qixas and she passed it because the course was taught in a classroom setting, computers were working, and before the exam they had drill questions...which I didn't have. I've signed up for this course for June.

    Hope this helps in making a decision on which training institution to go through.

    Monday, April 15, 2013 2:07 AM