locked
How do I get in touch with Microsoft? RRS feed

  • Question

  • Last year I installed and activated Windows 7. Earlier this year I had a new drive fitted to my computer, after which I re-installed Windows 7. Upon trying to re-activate it I was told that the product key had been blocked. I seem now to be unable to contact Microsoft for them to explain why. 
    Sunday, May 22, 2011 11:24 AM

Answers

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Sunday, May 22, 2011 11:27 AM
    Answerer

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Sunday, May 22, 2011 11:27 AM
    Answerer
  • No reply from the Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Thursday, May 26, 2011 6:25 PM