CRM 2015: Unable to connect CRM Organizations through Plugin Registration Tool RRS feed

  • Question

  • CRM 2015: Unable to connect CRM Organizations through Plugin Registration Tool, below is the error I am receiving while connecting..

    Unhandled Exception: System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
       at Microsoft.Crm.Tools.Libraries.OrganizationHelper.GetLoggedOnUser(CrmOrganization org)
       at Microsoft.Crm.Tools.PluginRegistration.Helper.<>c__DisplayClass5.<OpenConnection>b__1(Object o, DoWorkEventArgs e)

    This is happening only with one specific Organization. Additionally I have noticed that enabling Data Encryption also giving error, When I hit on Data Encryption URL it is redirect to Error page and below is the error that I found in EventLog:

    Thread ID: 226

        Thread account name: DOMAIN\USERNAME

        Is impersonating: False

        Stack trace:    at Microsoft.Crm.Application.Platform.ServiceCommands.PlatformCommand.XrmExecuteInternal()

       at Microsoft.Crm.Application.Pages.SqlEncryption.SqlEncryptionPage.ConfigureDialog()

       at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)

       at System.Web.UI.Control.PreRenderRecursiveInternal()

       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)


    Madhu M.

    • Edited by Madhu_M Friday, May 8, 2015 7:55 PM More Info
    Friday, May 8, 2015 7:14 PM

All replies

  • Hi Madhu,

    which version of Plugin Registration Tool do you use? There was a bug in the Plugin Registration Tool from previous CRM 2015 SDK, if I recall correctly. 

    Alternative: try to connect with the Plugin Registration Tool from the latest CRM 2013 SDK.


    Tuesday, May 12, 2015 3:52 PM
  • The same Plugin Registration tool working for other Instances/Organizations in the same server. Earlier I have tried using CRM2013 but it has the same issues.

    Madhu M.

    Tuesday, May 12, 2015 7:56 PM
  • Hi,

    You need to resolve your data encryption problem on that organisation then your plugin registration tool will connect OK. This article may help you



    MCTS. GAP Consulting Ltd. Microsoft Community Contributor Award 2011 & 2013

    • Proposed as answer by Rob Boyers Tuesday, May 12, 2015 9:47 PM
    Tuesday, May 12, 2015 9:47 PM