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Windows 7 ultimate will not validate

Question
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I recently purchsed the windows 8 upgrade but uninstalled it almost straight away. Now i get the error message 'not validated'. It ran fine for several years before the upgrade and yes the original was genuine ( Ihave three genuine disks)Sunday, December 23, 2012 5:42 PM
Answers
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Is your Win 7 license a Full Retail, or an Upgrade one? (the report doesn't tell us this)
What exact error message do you get if you attempt activation?
It may simply be that you need to use telephone activation and speak to an operator - there's nothing obviously wrong with your report...
telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Saturday, December 29, 2012 11:53 AM
- Marked as answer by Noel D PatonModerator Saturday, January 5, 2013 9:58 AM
Tuesday, December 25, 2012 3:16 PMModerator
All replies
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To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post. (please do not edit the report.)
- Proposed as answer by Noel D PatonModerator Monday, December 24, 2012 11:30 PM
- Unproposed as answer by Carey FrischMVP, Moderator Tuesday, December 25, 2012 2:44 PM
Monday, December 24, 2012 12:18 AMAnswerer -
Many thanks for replying. here is the report you asked for.
Thank you
Diagnostic Report (1.9.0027.0):-----------------------------------------
Windows Validation Data-->Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X28J3-GFP7Y-VJW8P
Windows Product Key Hash: vhwEQEFsOdoFboDYi4udTT9zR2Y=
Windows Product ID: 00426-074-2977235-85966
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {EF54C012-7418-4AF8-B8BC-71B1299BF521}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EF54C012-7418-4AF8-B8BC-71B1299BF521}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VJW8P</PKey><PID>00426-074-2977235-85966</PID><PIDType>5</PIDType><SID>S-1-5-21-3062765423-3529021281-3885693924</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1004</Version><SMBIOSVersion major="2" minor="6"/><Date>20111124000000.000000+000</Date></BIOS><HWID>C0B63D07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-074-297723-01-1033-7600.0000-3422012
Installation ID: 019223747424497311305515369853806540852791812031856266
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: VJW8P
License Status: Initial grace period
Time remaining: 21900 minute(s) (15 day(s))
Remaining Windows rearm count: 4
Trusted time: 25/12/2012 14:19:32Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:9:2012 16:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAQACAAAAAQABAAEAln0ktaTGGl186fiZYFkOp8xFi8emKC5zOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMICPU PROCTuesday, December 25, 2012 2:20 PM -
Is your Win 7 license a Full Retail, or an Upgrade one? (the report doesn't tell us this)
What exact error message do you get if you attempt activation?
It may simply be that you need to use telephone activation and speak to an operator - there's nothing obviously wrong with your report...
telephone activation (operator calls)
Click on the Start button
in the Search box, type
SLUI 4
and hit the Enter key
follow the instructions, but when asked which service you require by the telephone ansafone, do NOT reply - this should force an operator to respond, who can deal with you
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Noel D PatonModerator Saturday, December 29, 2012 11:53 AM
- Marked as answer by Noel D PatonModerator Saturday, January 5, 2013 9:58 AM
Tuesday, December 25, 2012 3:16 PMModerator