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CRM 4.0 - How interoperable are the CRM organisations? RRS feed

  • Question

  • Hi,

    I have set up ONE CRM organisation for our company on the CRM 4.0 server. I am interested in setting up another Organisation for a subsiduary department inhouse. 

    Is there any documentation out there on how the two may communicate? Does it just create a new database?     

    Some guide would be helpful.

    Thanks.

    John.

    Friday, May 7, 2010 2:19 PM

Answers

  • Yes it creates another database, though have you looked at using Business Units instead?
    MSCRM Bing'd - http://bingsoft.wordpress.com
    • Proposed as answer by Akif Saturday, May 8, 2010 12:29 PM
    • Marked as answer by John Guilbert Tuesday, May 11, 2010 8:48 AM
    Friday, May 7, 2010 2:21 PM
    Moderator
  • There is no link between two organisations. As RhettClinton confirms, it is a new database.

     

    • Proposed as answer by Akif Saturday, May 8, 2010 12:29 PM
    • Marked as answer by John Guilbert Tuesday, May 11, 2010 8:48 AM
    Friday, May 7, 2010 3:42 PM
    Moderator

All replies

  • Yes it creates another database, though have you looked at using Business Units instead?
    MSCRM Bing'd - http://bingsoft.wordpress.com
    • Proposed as answer by Akif Saturday, May 8, 2010 12:29 PM
    • Marked as answer by John Guilbert Tuesday, May 11, 2010 8:48 AM
    Friday, May 7, 2010 2:21 PM
    Moderator
  • There is no link between two organisations. As RhettClinton confirms, it is a new database.

     

    • Proposed as answer by Akif Saturday, May 8, 2010 12:29 PM
    • Marked as answer by John Guilbert Tuesday, May 11, 2010 8:48 AM
    Friday, May 7, 2010 3:42 PM
    Moderator
  • Hi,

    First you need to decide why you want to create a separate organization. There are many factors that you need to consider. Multiple organizations or tenants are required when

    1. you need to have different set customizations for different business requirements with complete isolation between them
    2. you want to isloate data physically.
    3. as part of business requirements, there is no association between multiple units

    Otherwise you can have multiple business units and then separate data based on permissions set at business units level.

    Now for your question, there is no way out-of-box for communication between multiple organizations. You need to develop it urself, but again if data isolation is not the requirement and both have no overlapping of requirements, then why you are opting for different organizations. Go with single one with multiple business units.

    Regards,


    Akif
    • Proposed as answer by Akif Saturday, May 8, 2010 12:29 PM
    • Marked as answer by Jim Glass Jr Monday, May 10, 2010 2:57 PM
    • Unmarked as answer by John Guilbert Tuesday, May 11, 2010 8:46 AM
    Friday, May 7, 2010 3:51 PM