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CRM 2011 Email Router Error RRS feed

  • Question

  • Hi,

    I got this error message below in the event viewer quite a lot.

    Does anyone know what causes this issue and how to fix it ?

    Any help would be appreciated.

    Thanks,

    Minnardi

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    #17174 - An error occurred while validating the e-mail message with subject "*************" in mailbox***********. System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
       at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
       --- End of inner exception stack trace ---
       at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
       at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count)
       at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
       at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
       at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest)
       at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size)
       at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size)
       at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead)
       --- End of inner exception stack trace ---
       at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
       at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request)
       at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
       at Microsoft.Crm.Tools.Email.Providers.ExchangeServiceBinding.GetAttachment(GetAttachmentType GetAttachment1)
       at Microsoft.Crm.Tools.Email.Providers.ExchangeWSConnector.RetrieveAttachments(ExchangeEmailMessage emailMessage, ArrayList& attachmentList)
       at Microsoft.Crm.Tools.Email.Providers.ExchangeEmailMessage.GetAttachments()
       at Microsoft.Crm.Tools.Email.Providers.ExchangeEmailMessage.ValidateMessage(Boolean isForwardMailbox)
       at Microsoft.Crm.Tools.Email.Providers.ExchangePollingMailboxProvider.ValidateMessageInternal(EmailMessage emailMessage)
       at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()

    Monday, October 28, 2013 5:44 PM