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how to get back my genuine windows 7 home premium??? RRS feed

  • Question

  • Hi everyone,

    I got my new laptop 9 months ago and everything was good, until microsoft update requested to download an important update so I downloaded this update and when I shut down the windows, it took like 5 hours and nothing was happening it kept on installing and  viewed this msg. (installing update 1 of 1) so I had to force shutdown and restart the computer but it was extremely slow in normal windows mode but worked fine in safe mode, however in safe mode I couldn't open some of my files so I had to install another version than the original genuine win 7 installed on my laptop, so is there a way to get my genuine version back or make my new installed version genuine which couldn't happen as when I try to activate windows online nothing happens at all ???

    N.B: I using Dell Inspiron 7520 : i7-3612QM,8 GB RAM, AMD Radeon HD7730M , the first day I got this laptop I made a repair disc which was useless and couldn't fix my problems with update also I downloaded a FIXit tool from microsoft which was supposed to fix the hanged update problem and slow pcs but useless again.

    The MGA diagnostic tool report of my current installed windows 7: 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE22
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-8PJPB-Y8CRW-QRJTB
    Windows Product Key Hash: dxCdlo9rJzX+Ugw9WfP31x9xwoE=
    Windows Product ID: 00359-OEM-9826451-91523
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {FB51EFB8-566F-4BB1-8B9C-83BE3AD5D679}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\sppcomapi.dll[Hr = 0x80070005]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{FB51EFB8-566F-4BB1-8B9C-83BE3AD5D679}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QRJTB</PKey><PID>00359-OEM-9826451-91523</PID><PIDType>8</PIDType><SID>S-1-5-21-998541569-3260684845-2140382732</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 7520</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20121003000000.000000+000</Date></BIOS><HWID>0CB93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Egypt Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CL09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-264-591523-02-1033-7600.0000-2122013
    Installation ID: 000781551104901890953734347891878083156350463166953643
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QRJTB
    License Status: Initial grace period
    Time remaining: 40920 minute(s) (28 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 8/2/2013 2:39:08 AM

    Windows Activation Technologies-->
    HrOffline: 0x8004FE22
    HrOnline: N/A
    HealthStatus: 0x0000000000002000
    Event Time Stamp: 8:2:2013 01:25
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui


    HWID Data-->
    HWID Hash Current: NAAAAAIAAQABAAIAAAABAAAABAABAAEAln3AWncWiuwe7SI/Jt+s5tQhivfqsDiIVFyWYw==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   CL09   
      FACP DELL   CL09   
      DBGP DELL   CL09   
      HPET DELL   CL09   
      BOOT DELL   CL09   
      MCFG DELL   CL09   
      SLIC DELL   CL09   
      UEFI DELL   CL09   
      ASF! DELL   CL09   
      SLIC DELL   CL09   
      SSDT COMPAL CRV ORB 
      ASPT DELL   CL09   
      FPDT DELL   CL09   
      SSDT COMPAL CRV ORB 
      SSDT COMPAL CRV ORB 
      SSDT COMPAL CRV ORB 


    Friday, August 2, 2013 12:41 PM

Answers

  • I decided to search more for my problem until I found a link where I downloaded another version of microsoft windows 7 home premium and burned on a DVD, however when I tried to install , it asked to install the updates which was like 150 or something (I stopped all the updates from downloading as I suspect that it's the main reason behind this problem in my pre-installed version of win. 7). when the updates were installed , a window popped out " Windows 7 Home Premium Sp1 installed successfully" then I choose the "Activate windows now" from computer properties it asked for the product key written on the back of my laptop and it's genuine now.

    so here's the MGADiag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-8PJPB-Y8CRW-QRJTB
    Windows Product Key Hash: dxCdlo9rJzX+Ugw9WfP31x9xwoE=
    Windows Product ID: 00359-OEM-9826451-91523
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {91C5B77C-0466-4E36-B5C9-B04CAC80C81E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6732101F-FD9B-4084-8CC8-AF738A5177BA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QRJTB</PKey><PID>00359-OEM-9826451-91523</PID><PIDType>8</PIDType><SID>S-1-5-21-998541569-3260684845-2140382732</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 7520</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20121003000000.000000+000</Date></BIOS><HWID>0CB93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Egypt Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CL09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-264-591523-02-1033-7601.0000-2152013
    Installation ID: 000781551104901890953734347891878083156350463166953643
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QRJTB
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/4/2013 2:10:26 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:4:2013 00:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEAln3AWorsHu0iPybfrObUIYr36rA4iFRclmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   CL09   
      FACP DELL   CL09   
      DBGP DELL   CL09   
      HPET DELL   CL09   
      BOOT DELL   CL09   
      MCFG DELL   CL09   
      SLIC DELL   CL09   
      UEFI DELL   CL09   
      ASF! DELL   CL09   
      SLIC DELL   CL09   
      SSDT COMPAL CRV ORB 
      ASPT DELL   CL09   
      FPDT DELL   CL09   
      SSDT COMPAL CRV ORB 
      SSDT COMPAL CRV ORB 
      SSDT COMPAL CRV ORB 
    and the CBS.log file link :( http://sdrv.ms/147CsMd)

    right now, I have got some questions is the problem solved now and I'm having a genuine windows or it's still there hidden somewhere? if it's solved, what was the cause of the problem on my first pre-installed version of windows (was it the updates) ?? and what fixed the activation of the current version??
     
    Sunday, August 4, 2013 1:35 AM

All replies

  • Please run a full CHKDSK and SFC scan....

     

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    CHKDSK C: /R

     

    and hit the Enter key.

    You will be told that the drive is locked,

    and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

     

    The CHKDSK will take a few hours depending on the size of the drive, so be patient!

     

    After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

    then run the SFC.

     

    SFC -System File Checker - Instructions

    Click on Start > All Programs > Accessories

    Right-click on the Command Prompt entry

    Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

     

    At the Command prompt, type

     

    SFC /SCANNOW

     

    and hit the Enter key

     

    Wait for the scan to finish - make a note of any error messages - and then reboot.

     

     

    Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

     

    Post a new MGADiag report with details of any error messages encountered.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, August 3, 2013 9:27 AM
    Moderator
  • I had already done that before posting that MGADiag report but I couldn't manipulate the CBS.log file but thanks to you it's accessible now (http://sdrv.ms/147CsMd).

    Thanks for your reply.

    Saturday, August 3, 2013 12:24 PM
  • The error in the SFC is

     [SR] Verify complete
    	Line 1182: 2013-08-02 12:50:29, Info                  CSI    0000001e [SR] Repairing 1 components
    	Line 1183: 2013-08-02 12:50:29, Info                  CSI    0000001f [SR] Beginning Verify and Repair transaction
    	Line 1184: 2013-08-02 12:50:29, Info                  CSI    00000020 [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
    	Line 1185: 2013-08-02 12:50:29, Info                  CSI    00000021 [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
    	Line 1186: 2013-08-02 12:50:29, Info                  CSI    00000022

    I'll post a fix for it later.

    You don't appear to have run a full SFC /SCANNOW - please do so and post the full log


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, August 3, 2013 12:45 PM
    Moderator
  • I've uploaded a file - m88aa.zip - to my SkyDrive at Noel's SkyDrive

    Please download and save it.

    Right-click on the saved file and select Extract all...

    Change the target to C:\ and click on Extract

    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'

    Pick that

    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt

    At the prompt type

    DIR C:\m88aa

    hit the enter key - if you get a 'Not Found' error try

    DIR D:\m88aa

    or

    DIR E:\m88aa

     

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

     

    XCOPY <drive>:\m88aa <drive>:\windows\winsxs /y /i /s /v /h

     

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

     

    run the command (it should take almost no time) and when the prompt returns, type

    EXIT

    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt

    then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

    Also run a new MGADiag report, and post the result.

     



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, August 3, 2013 12:53 PM
    Moderator
  • The fix specific to the sppcomapi.dll is in my last post..

    The better news is that there appear to be no other affected files, so that alone should fix things :)

     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, August 3, 2013 1:25 PM
    Moderator
  • in the command prompt, I found the OS drive to be E but when I try to copy it gives me this error:

    E:\m88aa\amd64_microsoft-windows-security-spp-ux-31bf856ad364e35_6.1.7600.16385/sppcomapi.dll
    Access denied. 




    • Edited by Mark_8938 Saturday, August 3, 2013 2:05 PM
    Saturday, August 3, 2013 1:59 PM
  • Huh?

    Are you sure you found the folder E:\m88aa ? - the E: drive is a little unusual

    recheck it, and make sure that you get the spaces exactly right in the command


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Saturday, August 3, 2013 2:07 PM
    Moderator
  • I tried again but it gives me the same error and I checked again it's the E drive.

    here's what I typed in:

    XCOPY E:\m88aa E:\windows\winsxs /y /i /s /v /h

    Saturday, August 3, 2013 2:21 PM
  • I decided to search more for my problem until I found a link where I downloaded another version of microsoft windows 7 home premium and burned on a DVD, however when I tried to install , it asked to install the updates which was like 150 or something (I stopped all the updates from downloading as I suspect that it's the main reason behind this problem in my pre-installed version of win. 7). when the updates were installed , a window popped out " Windows 7 Home Premium Sp1 installed successfully" then I choose the "Activate windows now" from computer properties it asked for the product key written on the back of my laptop and it's genuine now.

    so here's the MGADiag report:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-8PJPB-Y8CRW-QRJTB
    Windows Product Key Hash: dxCdlo9rJzX+Ugw9WfP31x9xwoE=
    Windows Product ID: 00359-OEM-9826451-91523
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {91C5B77C-0466-4E36-B5C9-B04CAC80C81E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6732101F-FD9B-4084-8CC8-AF738A5177BA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QRJTB</PKey><PID>00359-OEM-9826451-91523</PID><PIDType>8</PIDType><SID>S-1-5-21-998541569-3260684845-2140382732</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 7520</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20121003000000.000000+000</Date></BIOS><HWID>0CB93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Egypt Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CL09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-264-591523-02-1033-7601.0000-2152013
    Installation ID: 000781551104901890953734347891878083156350463166953643
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: QRJTB
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 8/4/2013 2:10:26 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x80072EE7
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:4:2013 00:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEAln3AWorsHu0iPybfrObUIYr36rA4iFRclmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC DELL   CL09   
      FACP DELL   CL09   
      DBGP DELL   CL09   
      HPET DELL   CL09   
      BOOT DELL   CL09   
      MCFG DELL   CL09   
      SLIC DELL   CL09   
      UEFI DELL   CL09   
      ASF! DELL   CL09   
      SLIC DELL   CL09   
      SSDT COMPAL CRV ORB 
      ASPT DELL   CL09   
      FPDT DELL   CL09   
      SSDT COMPAL CRV ORB 
      SSDT COMPAL CRV ORB 
      SSDT COMPAL CRV ORB 
    and the CBS.log file link :( http://sdrv.ms/147CsMd)

    right now, I have got some questions is the problem solved now and I'm having a genuine windows or it's still there hidden somewhere? if it's solved, what was the cause of the problem on my first pre-installed version of windows (was it the updates) ?? and what fixed the activation of the current version??
     
    Sunday, August 4, 2013 1:35 AM
  • The problem should be solved - the File Mismatch has disappeared, at least.

    You really do need to get all those updates installed - I would suggest splitting them into batches of about 10 at a time (expect one or two to fail the first time they are run - as the order for install is different to the download order in the listing).

    Reboot between batches, even if Windows doesn't ask for it.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, August 4, 2013 7:25 AM
    Moderator
  • Thanks for your time.

    but were the updates the reason behind the failure of the first windows version???


    Sunday, August 4, 2013 1:04 PM
  • Updates usually only cause problems when there are already problems present on the machine - in this case, I don't believe that updates had anything to do with it, it was simply  a case of corruption of a single file.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, August 4, 2013 2:29 PM
    Moderator
  • Thanks for your support, time and effort you have done with me.

    I'll definitely get back to you whenever something wrong happens.

    Thanks again.

     

    Sunday, August 4, 2013 3:15 PM