how to get back my genuine windows 7 home premium???

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  Please run a full CHKDSK and SFC scan....

   

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

  At the Command prompt, type

   

  CHKDSK C: /R

   

  and hit the Enter key.

  You will be told that the drive is locked,

  and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

   

  The CHKDSK will take a few hours depending on the size of the drive, so be patient!

   

  After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

  then run the SFC.

   

  SFC -System File Checker - Instructions

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

  At the Command prompt, type

   

  SFC /SCANNOW

   

  and hit the Enter key

   

  Wait for the scan to finish - make a note of any error messages - and then reboot.

   

   

  Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

   

  Post a new MGADiag report with details of any error messages encountered.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Saturday, August 3, 2013 9:27 AM

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  I had already done that before posting that MGADiag report but I couldn't manipulate the CBS.log file but thanks to you it's accessible now (http://sdrv.ms/147CsMd).

  Thanks for your reply.

  Saturday, August 3, 2013 12:24 PM
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  The error in the SFC is

   [SR] Verify complete
  	Line 1182: 2013-08-02 12:50:29, Info                  CSI    0000001e [SR] Repairing 1 components
  	Line 1183: 2013-08-02 12:50:29, Info                  CSI    0000001f [SR] Beginning Verify and Repair transaction
  	Line 1184: 2013-08-02 12:50:29, Info                  CSI    00000020 [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
  	Line 1185: 2013-08-02 12:50:29, Info                  CSI    00000021 [SR] Cannot repair member file [l:26{13}]"sppcomapi.dll" of Microsoft-Windows-Security-SPP-UX, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
  	Line 1186: 2013-08-02 12:50:29, Info                  CSI    00000022

  I'll post a fix for it later.

  You don't appear to have run a full SFC /SCANNOW - please do so and post the full log

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Saturday, August 3, 2013 12:45 PM

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  I've uploaded a file - m88aa.zip - to my SkyDrive at Noel's SkyDrive
  
  Please download and save it.

  Right-click on the saved file and select Extract all...
  
  Change the target to C:\ and click on Extract
  
  Close all windows (it would be a good idea to print these instructions!)
  
  Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
  
  Pick that
  
  You'll have to log in with your username and password.

  Pick the option to use a Command Prompt
  
  At the prompt type
  
  DIR C:\m88aa
  
  hit the enter key - if you get a 'Not Found' error try
  
  DIR D:\m88aa
  
  or
  
  DIR E:\m88aa

   

  The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

   

  XCOPY <drive>:\m88aa <drive>:\windows\winsxs /y /i /s /v /h

   

  (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

   

  run the command (it should take almost no time) and when the prompt returns, type
  
  EXIT
  
  and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

  Now run SFC /SCANNOW in an Elevated Command Prompt
  
  then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

  Also run a new MGADiag report, and post the result.

   

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Saturday, August 3, 2013 12:53 PM

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  The fix specific to the sppcomapi.dll is in my last post..

  The better news is that there appear to be no other affected files, so that alone should fix things :)

   

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Saturday, August 3, 2013 1:25 PM

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  in the command prompt, I found the OS drive to be E but when I try to copy it gives me this error:

  E:\m88aa\amd64_microsoft-windows-security-spp-ux-31bf856ad364e35_6.1.7600.16385/sppcomapi.dll
  Access denied. 

  
  

  
  

  
  

  • Edited by Mark_8938 Saturday, August 3, 2013 2:05 PM

  Saturday, August 3, 2013 1:59 PM
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  Huh?

  Are you sure you found the folder E:\m88aa ? - the E: drive is a little unusual

  recheck it, and make sure that you get the spaces exactly right in the command

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Saturday, August 3, 2013 2:07 PM

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  I tried again but it gives me the same error and I checked again it's the E drive.

  here's what I typed in:

  XCOPY E:\m88aa E:\windows\winsxs /y /i /s /v /h

  Saturday, August 3, 2013 2:21 PM
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  I decided to search more for my problem until I found a link where I downloaded another version of microsoft windows 7 home premium and burned on a DVD, however when I tried to install , it asked to install the updates which was like 150 or something (I stopped all the updates from downloading as I suspect that it's the main reason behind this problem in my pre-installed version of win. 7). when the updates were installed , a window popped out " Windows 7 Home Premium Sp1 installed successfully" then I choose the "Activate windows now" from computer properties it asked for the product key written on the back of my laptop and it's genuine now.
  
  so here's the MGADiag report:
  
  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  
  Validation Code: 0
  Cached Online Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-8PJPB-Y8CRW-QRJTB
  Windows Product Key Hash: dxCdlo9rJzX+Ugw9WfP31x9xwoE=
  Windows Product ID: 00359-OEM-9826451-91523
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.1.7601.2.00010300.1.0.003
  ID: {91C5B77C-0466-4E36-B5C9-B04CAC80C81E}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130318-1533
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
  
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{6732101F-FD9B-4084-8CC8-AF738A5177BA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QRJTB</PKey><PID>00359-OEM-9826451-91523</PID><PIDType>8</PIDType><SID>S-1-5-21-998541569-3260684845-2140382732</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 7520</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A07</Version><SMBIOSVersion major="2" minor="7"/><Date>20121003000000.000000+000</Date></BIOS><HWID>0CB93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Egypt Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CL09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
  
  Name: Windows(R) 7, HomePremium edition
  Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
  Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00359-00196-264-591523-02-1033-7601.0000-2152013
  Installation ID: 000781551104901890953734347891878083156350463166953643
  Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Partial Product Key: QRJTB
  License Status: Licensed
  Remaining Windows rearm count: 4
  Trusted time: 8/4/2013 2:10:26 AM
  
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: 0x80072EE7
  HealthStatus: 0x0000000000000000
  Event Time Stamp: 8:4:2013 00:50
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  
  
  HWID Data-->
  HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEAln3AWorsHu0iPybfrObUIYr36rA4iFRclmM=
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name OEMID Value OEMTableID Value
    APIC DELL   CL09   
    FACP DELL   CL09   
    DBGP DELL   CL09   
    HPET DELL   CL09   
    BOOT DELL   CL09   
    MCFG DELL   CL09   
    SLIC DELL   CL09   
    UEFI DELL   CL09   
    ASF! DELL   CL09   
    SLIC DELL   CL09   
    SSDT COMPAL CRV ORB 
    ASPT DELL   CL09   
    FPDT DELL   CL09   
    SSDT COMPAL CRV ORB 
    SSDT COMPAL CRV ORB 
    SSDT COMPAL CRV ORB 
  and the CBS.log file link :( http://sdrv.ms/147CsMd)
  
  right now, I have got some questions is the problem solved now and I'm having a genuine windows or it's still there hidden somewhere? if it's solved, what was the cause of the problem on my first pre-installed version of windows (was it the updates) ?? and what fixed the activation of the current version??
   

  • Proposed as answer by Noel D PatonModerator Sunday, August 4, 2013 3:29 PM
  • Marked as answer by Noel D PatonModerator Friday, August 16, 2013 1:40 PM

  Sunday, August 4, 2013 1:35 AM
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  The problem should be solved - the File Mismatch has disappeared, at least.

  You really do need to get all those updates installed - I would suggest splitting them into batches of about 10 at a time (expect one or two to fail the first time they are run - as the order for install is different to the download order in the listing).

  Reboot between batches, even if Windows doesn't ask for it.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Sunday, August 4, 2013 7:25 AM

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  Thanks for your time.

  but were the updates the reason behind the failure of the first windows version???

  
  

  Sunday, August 4, 2013 1:04 PM
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  Updates usually only cause problems when there are already problems present on the machine - in this case, I don't believe that updates had anything to do with it, it was simply  a case of corruption of a single file.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Sunday, August 4, 2013 2:29 PM

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  Thanks for your support, time and effort you have done with me.

  I'll definitely get back to you whenever something wrong happens.

  Thanks again.

   
  

  Sunday, August 4, 2013 3:15 PM