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OneCare causing a BSOD

Question
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Hello all... I have owned Vista Ultimate 64 since about it came out. It is installed on a custom machine that I built. About 2 months ago I subscribed to OneCare. My computer has been on a rampage of BSOD's for a long time and I had always assumed they were due to my Creative X-Fi card but the all knowing 'Problem Reports and Solutions' box informs me the last couple were caused by my antivirus software (OneCare). OneCare is the only program installed on my machine so that must be what it is talking about.
Also I built the exact same machine for my brother the only difference being the X-Fi card and OneCare installation and his does not crash at all.... So that narrows it down for me
. The stop codes are always different.
Also to my knowledge all drivers are up to date and current.
My question is that is there an easy way to see exactly what is causing these BSOD's? I've tried everything I can do short of professional debugging which I am too lazy to do... I am also a poor college student so paying for Windows support is not my first option either... Especially when it is two microsoft products clashing
.
When all else fails I might do a reformat, but I am on satellite and the FAP kills that idea.
My Hardware:
Asus M2N32 Sli Delux
AMD 4200+
2 Gig DDR2 Corsair Ram
NVidia 9800 GTX
4 Western Digital Sata HD's
Creative X-Fi Platinum
850 Watt BFG PSU
Saturday, July 5, 2008 8:43 PM
Answers
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I would try uninstalling One Care, run the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care. If the issue persists please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 8:42 PM
Saturday, July 5, 2008 9:05 PMModerator
All replies
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I would try uninstalling One Care, run the cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 then reinstall One Care. If the issue persists please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
- Marked as answer by Stephen BootsMVP, Moderator Wednesday, December 24, 2008 8:42 PM
Saturday, July 5, 2008 9:05 PMModerator -
Sunday, July 6, 2008 2:49 PM
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You are welcome. Hopefully that will resolve the issue permanently.
Sunday, July 6, 2008 3:04 PMModerator -
Ack, it has started BSOD'ing again... I was paying more attention this time though and it is MPFilter.sys that is causing the stops. I am going to get a hold of support and I'll let you know what happens.Wednesday, July 9, 2008 4:13 AM
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MPFilter.sys is used by OneCare, but I believe it is actually a Windows component.
-steve
Wednesday, July 9, 2008 3:50 PMModerator