I need My Account Back (more than 10 years old) Password reset

    General discussion

  • Hello Everyone/Staff,
    I'm trying to recover my account '' despite all the options i have tried (including the final questionnaire, shown in the inserted picture). I know this post may seem quite repetitive or may not be in the interests of others, but I'm seriously trying my best to. Please, Microsoft, can you help me reset my password. I really need to use this email as it will help me with recovering my old information i used to keep back when i was a kid. I am 21 years old now and this account ( was created back in 2006 and I was young and incompetent to know about the use and importance of emails in the future. :(

    So please, if there is someone who can help me, i would kindly appreciate it.
    please contact me or my gmail (

    Thank you.
    Tuesday, October 10, 2017 3:32 AM