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My Windows 7 Ultimate now says it is not genuine RRS feed

  • Question

  • I bought my laptop from a pawn shop about a year ago, maybe more.  But a week ago I saw the notice in the lower right hand corner that states "Build 7601 This copy of Windows is not genuine"

    I am running Windows 7 Ultimate, and I have had no issues at all. I have read another thread here and I downloaded the diagnostic tool. Here are the results

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {F1169343-566E-4BFA-A565-C96A20163B7F}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Allowed
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F1169343-566E-4BFA-A565-C96A20163B7F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1859949960-3477242538-1521627181</SID><SYSTEM><Manufacturer>Gateway</Manufacturer><Model>UC7300 series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>H13VGW.201          </Version><SMBIOSVersion major="2" minor="5"/><Date>20081117000000.000000+000</Date></BIOS><HWID>B3DA3507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>GATEWA</OEMID><OEMTableID>SYSTEM  </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1033-7601.0000-2952011
    Installation ID: 012176288166602311197983157566471491060892328916810073
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Notification
    Notification Reason: 0xC004F07C.
    Remaining Windows rearm count: 3
    Trusted time: 3/15/2014 7:41:06 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Not Registered - 0x80070005
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEAeqjWdKJ1en8EK9pV6N5+AxjRGUbk/ag6LdcqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 111708 APIC1036
      FACP 111708 FACP1036
      DBGP 111708 DBGP1036
      HPET 111708 OEMHPET 
      BOOT 111708 BOOT1036
      MCFG 111708 OEMMCFG 
      SLIC GATEWA SYSTEM  
      ECDT 111708 OEMECDT 
      OEMB 111708 OEMB1036
      GSCI 111708 GMCHSCI 
      ATKG 111708 OEMATKG
      SSDT PmRef CpuPm

    Sunday, March 16, 2014 12:58 AM

Answers

  • The installationof Windows 7 is counterfeit - the machine was constructed 9 months before Windows 7 was released, and is probably licensed for Vista.

    You should check for the COA sticker on the case - is it for Vista or Windows 7?

    It's VERY unlikely that the license is for Ultimate, in either case, since Gateway rarely sold computers with Ultimate installed, even as an option.

    If as I suspect the COA sticker is for Vista Home Premium, you will need to use the System Recovery media from the manufacturer to reinstall Vista (after backing up your data to external storage)- you could then upgrade to Windows 7 in the normal way, or to Windows 8.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, March 16, 2014 12:21 PM
    Moderator

All replies

  • The installationof Windows 7 is counterfeit - the machine was constructed 9 months before Windows 7 was released, and is probably licensed for Vista.

    You should check for the COA sticker on the case - is it for Vista or Windows 7?

    It's VERY unlikely that the license is for Ultimate, in either case, since Gateway rarely sold computers with Ultimate installed, even as an option.

    If as I suspect the COA sticker is for Vista Home Premium, you will need to use the System Recovery media from the manufacturer to reinstall Vista (after backing up your data to external storage)- you could then upgrade to Windows 7 in the normal way, or to Windows 8.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, March 16, 2014 12:21 PM
    Moderator
  • I am not sure what a COA sticker is, or where it says what OS came on this machine.
    Sunday, March 16, 2014 6:47 PM
  • Sometimes there's a sticker on the keyboard with the Windows version on it - but there should ALWAYS be a COA sticker on the underside of the case (or perhaps in the battery compartment)

    it looks like this... MS COA stickers

    If there's not something like that there, then the install is by definition counterfeit


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, March 16, 2014 7:14 PM
    Moderator
  • the image isn't showing

    Monday, March 17, 2014 5:23 AM
  •  It shows fine for me - but it could be from my cache...

    have a look here,

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Monday, March 17, 2014 7:38 AM
    Moderator
  • Ok. Yes it has one, but I do not see the OS plainly stated on it. It is faded but the black type is still there (bar code and product key)
    Monday, March 17, 2014 6:22 PM
  • This is a common tactic with shady vendors - they obliterate the Windows version/edition to hide the fact that they've installed an illegal OS, and it's not until the buyer needs to use the Key on the sticker to re-activate, that they discover the problem. By that time the vendor is long gone.

    You'll probably find that the license edition is Vista Home Premium.

    You can either purchase a new license for Windows, or order a set of recovery media from Gateway - either way you're best to do a clean install (you won't have any other option with the recovery media).


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, March 18, 2014 7:15 AM
    Moderator
  • Unfortunately, I cannot pay for either at the moment. 

    Another question is, why did it not show up immediately? I have had this machine for quite a while now (somewhere around a year), and have been online with it since day one. It has had several updates, and this only appeared about a week ago

    Tuesday, March 18, 2014 6:04 PM
  • "Why didn't it show immediately?"

    some of the hacks involved are pretty good, and it takes a major update to break them - a Service Pack is one which will do it most times. The system itself checks certain parameters at every boot, and if the WAT Update KB971033 is installed it does a more thorough check every 90 days to see whether critical files have been altered.

    If you check your update history you can see when you installed either KB971033 or Service Pack 1 - odds are that it's one of those which triggered the detection, although there are a number of other possibilities.

    The good news is that the system should continue to behave as it does now until you can afford a replacement OS - there is no crippling of the OS as there was in earlier versions. You will just have the black background, and the annoying notification to deal with (and MSE will cease working if installed).

    I do encourage you to get genuine one  way or the other though - it's impossible to be sure of the security of a system which has had such activation exploits installed.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, March 18, 2014 11:08 PM
    Moderator
  •  You will just have the black background, and the annoying notification to deal with (and MSE will cease working if installed)

    The only thing I have noticed is the note in the lower right corner of my desktop.

    "If you check your update history you can see when you installed either KB971033 or Service Pack 1"

    How do I do that?

    Thanks for your help


    • Edited by BBARR131 Wednesday, March 19, 2014 11:29 AM
    Wednesday, March 19, 2014 4:22 AM
  • I can tell you that KB971033 is installed - and so is SP1.

    When they were installed is another matter (and uninstalling won't remove the notification now) - you can check that by looking in the Installed Updates listing available from the Windows Updated page.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Wednesday, March 19, 2014 8:00 AM
    Moderator
  • Thank You. 
    Wednesday, March 19, 2014 11:31 AM