Hello,
I recently discovered that the copy of windows on my computer wasn't genuine. I follwed the onscreen instructions and purchased the Windows Genuine Advantage Kit and entered the new product key that was sent to me after purchase. Windows worked fine after that but after a few reboots the "Windows needs to be activated" screen started appearing.
The problem is that when I try to activate windows, it tells me that "This copy of windows is not genuine" and only gives me the option "Go online and resolve now" which brings me back to the page where I purchased the Windows Genuine Advantage Kit.
How do I activate windows in this situation? Is it possible that I made a typo when entering the new product key?
Here is the information from the Windows tab of the WGA diagnostic tool:
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-FVJ29-TMDWH-B9D47
Windows Product Key Hash: M8f7Pdr2co4NRKH47ZrX8YjSuic=
Windows Product ID: 89578-353-0345493-71551
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.0.6001.2.00010300.1.0.003
ID: {8371AEBE-BCBA-44BD-A1DF-7DDBDABC17BD}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090805-0102
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8371AEBE-BCBA-44BD-A1DF-7DDBDABC17BD}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9D47</PKey><PID>89578-353-0345493-71551</PID><PIDType>5</PIDType><SID>S-1-5-21-442440915-1885831974-3663683890</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L40</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.80 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071228000000.000000+000</Date></BIOS><HWID>F0313507018400FA</HWID><UserLCID>3409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Taipei Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSASU</OEMID><OEMTableID>TOSASU00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65161</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6001.18000
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, RETAIL channel
Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00142-353-034549-00-13321-6000.0000-3622009
Installation ID: 009126820855051704807606609782238874576110139746140301
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: B9D47
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
HWID Data-->
HWID Hash Current: OAAAAAEABAABAAIAAQABAAAAAwABAAEAJJSoQFCR/tdwrkaDBgyo6s4E0Gfy9JYRxPasVn2mKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no Windows marker
Windows marker version: N/A
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSASU T0SASU00
FACP TOSASU T0SASU00
DBGP TOSASU T0SASU00
HPET TOSASU TOSASU00
BOOT TOSASU T0SASU00
MCFG TOSASU T0SASU00
SLIC TOSASU TOSASU00
ECDT TOSASU T0SASU00
OEMB TOSASU T0SASU00
GSCI TOSASU GMCHSCI
ATKG A_M_I_ OEMATKG
SSDT PmRef CpuPm
