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plugin in mscrm 2011 RRS feed

  • Question

  • Hi ,

    I have plug-in which triggers on creation of an case , it will associate and email activity to it. When i create a new case and just SAVE then it not getting triggered but when i click on SAVE & Close , an email is getting associated. How to make it work for SAVE also. Its on Pre validation.

    TIA

    Wednesday, January 1, 2014 6:33 AM

All replies

  •  Ideally it should work for both regardless of Save or Save & Close event, I would suggest you to check your JavaScript code on Case Form Save if anything is blocking to save , and check your plugin code and try to debug plugin code if it is hitting plugin or not.
    Thursday, January 2, 2014 4:02 PM