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Windows 7 HP always de-activated after reboot RRS feed

  • Question

  • I had to replace my hard drive and reinstalled Windows 7 Home Premium. Then I try to activate by phone and it was successful. Windows is activated. But after the computer reboot, on system panel show that I have 3 days to activate. How could it be?
    Tuesday, January 20, 2015 7:13 AM

Answers

  • Carey would seem to be incorrect.

    The machine here is an ASUS UL30VT Ultrabook, which routinely shipped with Windows 7

    The installed Product Key is apparently the one from the COA sticker on the machine (a COA_SLP Key).

    The COA_SLP Key should activate the machine without problems, and shouldn't continually request re-activation.

    The reason for notification is...

    License Status: Additional grace period (KMS license expired or hardware out of tolerance)

    This would indicate that Windows thinks that something in the way of hardware is changing every boot.

    It may be that the problem is that in fact part of the licensing system isn't changing at all during activation - so let's do some checks...

    First, please install the WAT updare, so that we can use its functionality to assist in diagnosis..

    install the update from http://support.microsoft.com/kb/971033

    Reboot

    run another MGADiag report, and post it.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, January 22, 2015 10:10 PM
    Moderator

All replies

  • MGA Diagnostic Report is Required:

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.


    Carey Frisch

    Tuesday, January 20, 2015 8:14 AM
    Moderator
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-6RVBF-38XVK-C8YCB
    Windows Product Key Hash: NuKYGnUeVA1c/S6vvo4dMq7/3Nk=
    Windows Product ID: 00359-OEM-9815372-63101
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {B3953B3C-225E-41EE-9D89-BC8D7D68B66D}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{B3953B3C-225E-41EE-9D89-BC8D7D68B66D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-C8YCB</PKey><PID>00359-OEM-9815372-63101</PID><PIDType>8</PIDType><SID>S-1-5-21-2460493364-2113570324-145970286</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>UL30VT              </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>211    </Version><SMBIOSVersion major="2" minor="5"/><Date>20100714000000.000000+000</Date></BIOS><HWID>4A3F0F00018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-153-763101-02-1033-7601.0000-0192015
    Installation ID: 004490385281234534846680663241671525240313533460557140
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: C8YCB
    License Status: Additional grace period (KMS license expired or hardware out of tolerance)
    Time remaining: 4260 minute(s) (2 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 1/20/2015 3:21:50 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAAAAgABAAIAAAACAAAAAgABAAEAonZaVYyoen9ARwJ6+hT8aJYPaL32ikbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC 071410 APIC0949
      FACP 071410 FACP0949
      DBGP 071410 DBGP0949
      HPET 071410 OEMHPET 
      BOOT 071410 BOOT0949
      MCFG 071410 OEMMCFG 
      OEMX 071410 OEMX0949
      ECDT 071410 OEMECDT 
      OEMB 071410 OEMB0949
      GSCI 071410 GMCHSCI 
      SSDT PmRef CpuPm

    Tuesday, January 20, 2015 8:43 AM
  • Unfortunately, the installed OEM SLP copy of Windows 7 Home Premium is counterfeit.  This particular license belongs to a major OEM PC manufacturer which requires a specific OEM motherboard BIOS to activate it.  You will need to replace it with a convention OEM Windows 7 license.

    Carey Frisch

    Tuesday, January 20, 2015 3:09 PM
    Moderator
  • Carey would seem to be incorrect.

    The machine here is an ASUS UL30VT Ultrabook, which routinely shipped with Windows 7

    The installed Product Key is apparently the one from the COA sticker on the machine (a COA_SLP Key).

    The COA_SLP Key should activate the machine without problems, and shouldn't continually request re-activation.

    The reason for notification is...

    License Status: Additional grace period (KMS license expired or hardware out of tolerance)

    This would indicate that Windows thinks that something in the way of hardware is changing every boot.

    It may be that the problem is that in fact part of the licensing system isn't changing at all during activation - so let's do some checks...

    First, please install the WAT updare, so that we can use its functionality to assist in diagnosis..

    install the update from http://support.microsoft.com/kb/971033

    Reboot

    run another MGADiag report, and post it.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, January 22, 2015 10:10 PM
    Moderator