ribbon is not diaplayed in open lead fom RRS feed

  • Question

  • Hi all,

    ribbon is not displayed on lead entity open form.other entities working fine.if any one knows solution please help me.

    Thanks in advance.

    Tuesday, April 9, 2013 12:19 PM

All replies

  • HI,

    Did you import any solution or  any other customization with respect to lead?

    Sindu M

    Tuesday, April 9, 2013 12:28 PM
  • Had the same problem once with CRM 2011 Online.

    Installed rollup 12 and upgraded to IE 9 (from ie8)

    And the problem was fixed.

    Als check this

    In rollup 13 there is another fix
    When the security role settings are configured so that a group of icons are hidden, ribbons are not displayed.

    Tuesday, April 9, 2013 1:12 PM
  • Thanks  for replay.yes,solution imported.but i don't have backup.please help me how i can solve this problem.

    Wednesday, April 10, 2013 4:59 AM
  • Thank you for ur replay,it is not a online crm.its onpremise CRM.if know any solution please help me.

    Wednesday, April 10, 2013 5:02 AM
  • Hi,

    Create a solution and try to export the sitemap and ribbon button customization and check does it commented in XML code?

    Sindu M

    • Edited by VidhiyaM Wednesday, April 10, 2013 5:12 AM
    Wednesday, April 10, 2013 5:04 AM