problem with a campus license

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  Please follow this troubleshooting procedure:

   

  1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

   

  2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

   

  3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

   

  4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

   

  Saturday, May 24, 2008 9:29 PM
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  shining69,

   

  Please provide the error message/message that you receive from home. 

   

  Thank you,

   

  Lori MS

  Tuesday, May 27, 2008 5:15 PM
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  Diagnostic Report (1.7.0095.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0
  Online Validation Code: N/A
  Cached Validation Code: N/A
  Windows Product Key: *****-*****-39MVC-H83BR-2WY33
  Windows Product Key Hash: 3EdnnDpf1RgAHpoteamlVtIlA7o=
  Windows Product ID: 55719-640-2101451-23953
  Windows Product ID Type: 1
  Windows License Type: Volume
  Windows OS version: 5.1.2600.2.00010100.3.0.pro
  CSVLK Server: N/A
  CSVLK PID: N/A
  ID: {66291B31-02F7-481A-8836-7B550F978886}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: Registered, 1.7.69.2
  Signed By: Microsoft
  Product Name: N/A
  Architecture: N/A
  Build lab: N/A
  TTS Error: N/A
  Validation Diagnostic: 025D1FF3-171-1
  Resolution Status: N/A

  WgaER Data-->
  ThreatID(s): N/A
  Version: N/A

  WGA Notifications Data-->
  Cached Result: 0
  File Exists: Yes
  Version: 1.7.102.0
  WgaTray.exe Signed By: Microsoft
  WgaLogon.dll Signed By: Microsoft

  OGA Notifications Data-->
  Cached Result: 114
  Version: 1.7.102.0
  WGATray.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 114 Blocked VLK 2
  Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
  OGA Version: Registered, 1.7.102.0
  Signed By: Microsoft
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-171-1

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
  Default Browser: I:\Programmi\Internet Explorer\IEXPLORE.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{66291B31-02F7-481A-8836-7B550F978886}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2WY33</PKey><PID>55719-640-2101451-23953</PID><PIDType>1</PIDType><SID>S-1-5-21-1390067357-1177238915-839522115</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20051114000000.000000+000</Date></BIOS><HWID>067C359F01844078</HWID><UserLCID>0410</UserLCID><SystemLCID>0410</SystemLCID><TimeZone>ora solare Europa occidentale(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110410-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73964-640-0000106-57054</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

   

  Friday, May 30, 2008 6:17 AM
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  shining69,

   

  We are sorry to hear about the problem your currently experiencing. I can see right away what the issue is and why you are not passing validation.  Unfortunately, the product key used to install the Microsoft Office Professional 2003 is a Volume License Key (VLK) that has been blocked per the request of the legal VLK holder.  As a rule, VLK editions Office should not be sold to individual consumers. Businesses, schools and governments normally use VLK editions for flexibility in installing many computers. Also, Volume Licenses MS Office are Upgrade licenses ONLY and cannot be used as the original or base license for a new computer.

   

   

  Also please review the Validation Advisor for further guidance at:

  https://www.microsoft.com/genuine/selfhelp/ValidationHelp.aspx

   

      First, if this comes as a total surprise to you, please visit the retailer where you purchased the software and let them know the software is a counterfeit copy.  Please print a copy of the diagnostic report so you may show them proof for the VLK status. Request they immediately reimburse you and/or provide a Genuine Copy.

   

  This product key is Microsoft's corporate key and has therefore been blocked from use.Yout will need to contact your internal IT department to obtain the correct product key assigned to their corporation.

   

  Windows Genuine Advantage (WGA) is here to help protect YOU, our valued customer. It is important for more people like you to report piracy @ http://www.microsoft.com/piracy/default.mspx  who have become victims. Microsoft legal will follow up on all leads provided.  Submitting piracy reports will assist in stopping unscrupulous business practices.  We CANNOT determine the "Quality" level of non-Genuine submissions and cannot guarantee such a thing here on the forum. You may be eligible for free software if you have high quality counterfeit discs as illustrated here:

  http://www.microsoft.com/resources/howtotell/content.aspx?displaylang=en&pg=counterfeit

   

                   Again, we are sorry to hear about your situation. Please be sure to backup or otherwise offload any data from the hard disk because a clean installation/reimaging will destroy all personal user data on the hard drive. Please don't hesitate re-posting if you need further assistance. 

   

  Lori MS

  Tuesday, June 17, 2008 5:21 PM