Hi!
I had Office 2000 Premium on my computer when I got it.
I have upgraded to Office Professional 2003, but cannot activate it.
When I click on "Activate", nothing happens...
Any help gratefully appreciated.
Cheers :-)
Roger
Diagnostic Report (1.7.0069.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-CDVGC-9FVMV-B4P9Y
Windows Product Key Hash: iRaZ+vZ/SXjj4Za4xvVQAG7IIBM=
Windows Product ID: 55277-OEM-2111907-00124
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
CSVLK Server: N/A
CSVLK PID: N/A
ID: {47860112-1137-4CDF-88B4-7D3E815FB8B4}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A
Version: N/A
Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.7.17.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-531-645_025D1FF3-171-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{47860112-1137-4CDF-88B4-7D3E815FB8B4}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B4P9Y</PKey><PID>55277-OEM-2111907-00124</PID><PIDType>2</PIDType><SID>S-1-5-21-493661172-4167815966-559925009</SID><SYSTEM><Manufacturer>Tiny Computers</Manufacturer><Model>755CI</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1.02Y</Version><SMBIOSVersion major="2" minor="3"/><Date>20040415000000.000000+000</Date><SLPBIOS>Tiny Computers,Tiny Computers,Tiny Computers,Tiny Computers</SLPBIOS></BIOS><HWID>E7BC3707018400EE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Tiny Computers</name><model></model></SBID><OEM/><BRT/></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{91E30409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59532A0CEF815A4</Val><Hash>PLV6//282NnIUAA3YT12isxl394=</Hash><Pid>73931-722-3455387-57780</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
Can't Activate Office 2003
I would suggest opening a technical support request with us where we will be able to email with you back and forth.
