Answered by:
Invalid License after install SP1 on IBM Laptop

Question
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Dear Sir,
I use my Lenovo T60 with Vista Business OEM for 6 months, now i just installed SP1, after reboot, it required activation, I tried to type the serial no. marked under the notebook again, and it shows failed to activate and I called Microsoft Activation Hotline, they gave me another confirmation key, but still failed, even the lady from microsoft hotline said she doesn't know, she gave me another support no. to call, but busy, leave no but no reply. What can I do sir ?
Regards,
Louis
Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50
Online Validation Code: 0xc004c4a8
Cached Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-Y89FW-C93CV-HHCMR
Windows Product Key Hash: xTHtiHEX2IawZ1IDynRZB7L4B0U=
Windows Product ID: 89576-OEM-7201272-40009
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.0.6001.2.00010100.1.0.006
CSVLK Server: N/A
CSVLK PID: N/A
ID: {1130D9FC-5B85-4D94-A191-A5FF3A92A14E}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6001.longhorn_rtm.080118-1840
TTS Error:
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office XP Professional with FrontPage - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-282-80041010_025D1FF3-170-80041010_025D1FF3-171-1_025D1FF3-434-80040154_025D1FF3-178-80040154_025D1FF3-179-2_025D1FF3-185-80070002_025D1FF3-199-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1130D9FC-5B85-4D94-A191-A5FF3A92A14E}</UGUID><Version>1.7.0095.0</Version><OS>6.0.6001.2.00010100.1.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HHCMR</PKey><PID>89576-OEM-7201272-40009</PID><PIDType>8</PIDType><SID>S-1-5-21-2994115515-2742344990-2312543719</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>2007EL5</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>79ETC9WW (2.09 )</Version><SMBIOSVersion major="2" minor="4"/><Date>20061222000000.000000+000</Date></BIOS><HWID>01313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-79 </OEMTableID></OEM><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>54E0AF5CC6CBB7E</Val><Hash>xZBQ9d/fAYVQBJAjQ1RReGXu08c=</Hash><Pid>54185-641-0971515-17400</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="100"/><App Id="16" Version="10" Result="100"/><App Id="17" Version="10" Result="100"/><App Id="18" Version="10" Result="100"/><App Id="1A" Version="10" Result="100"/><App Id="1B" Version="10" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Friday, June 6, 2008 9:54 AM
Answers
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Hello louisla,
The only error code I see is that Vista is not yet Activated and the Product Key appears good. Please try the Activate by Phone method, again, but follow the below steps.
Click the Start button, and type slui.exe 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.
Make sure you have the Activation by Phone wizard open, when you talk to the Activation Rep and when you type in the long number (that the rep tell you) make sure to read back the numbers, just to confirm.
If you still have problems, then I suggest contacting the support number that the Activation Rep provided you.
Thank you,
Darin Smith
WGA Forum Manager
Friday, June 6, 2008 10:55 PM
All replies
-
Hello louisla,
The only error code I see is that Vista is not yet Activated and the Product Key appears good. Please try the Activate by Phone method, again, but follow the below steps.
Click the Start button, and type slui.exe 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window. The phone activation process should only take about 6 minutes.
Make sure you have the Activation by Phone wizard open, when you talk to the Activation Rep and when you type in the long number (that the rep tell you) make sure to read back the numbers, just to confirm.
If you still have problems, then I suggest contacting the support number that the Activation Rep provided you.
Thank you,
Darin Smith
WGA Forum Manager
Friday, June 6, 2008 10:55 PM -
I have the exact same license activation problem after an SP1 update and several unsuccessful solution attempts on a Lenovo N200 under Vista Ultimate.
What gives? Is Lenovo distributing bootleg software, or has MSFT finally and completely lost touch with their retail customer base? I've wasted hours trying to find a "valid" confirmation key for apparently licensed software, and lost time as well as business when the laptop failed on a business trip. I'm one nanosecond away from giving Ubuntu Linux a try on the N200.
If MSFT has a fix for the key activation problem, then please send it ASAP.
A VERY DISSATISFIED VISTA CUSTOMERTuesday, September 9, 2008 5:58 AM