Error 0xc004f027 RRS feed

  • Question

  • Hi, I recently installed my copy of Windows Vista Buisness 64-bit, but the first time I tried to use and log on I got a Validation Error.  I can't even access My Computer or desktop either.

    Enclosed is the Diagnostic Report.  I recieved my copy of windows from the school of engineering at UCLA.  As HSSEAS with a valid SEASnet account, we are entitled to software in a license agreement with Microsoft.  But so far I can't even take advantage of that.  Anyways, thanks. 


    Diagnostic Report (1.5.0723.1):
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-2QH44-96K6D-XVRY9
    Windows Product Key Hash: /Ifs0l7Wf4fDa2o6Uooo7YvJ564=
    Windows Product ID: 89584-009-3907466-71708
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010100.0.0.000
    ID: 9fe87132-2560-48a9-bb42-fe0696c535cb
    Is Admin: No
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Business
    Architecture: 0x00000009
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070109201742044-M:20070109195341921-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls:
    Download unsigned ActiveX controls:
    Run ActiveX controls and plug-ins:
    Initialize and script ActiveX controls not marked as safe:
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>9fe87132-2560-48a9-bb42-fe0696c535cb</UGUID><Version>1.5.0723.1</Version><OS>6.0.6000.2.00010100.0.0.000</OS><PKey>*****-*****-*****-*****-XVRY9</PKey><PID>89584-009-3907466-71708</PID><PIDType>5</PIDType><SID>S-1-5-21-1652267404-4229282607-2307851718</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1014.008</Version><SMBIOSVersion major="2" minor="3"/><Date>20050630000000.000000+000</Date></BIOS><HWID>32333507018400E6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 


    Wednesday, January 10, 2007 4:47 AM


  • Hello,

    Could you try reactivating with the key your school gave you?  Even if you're locked out of your machine you should still be getting the option to reenter you key.  Then you can validate again at http://www.microsoft.com/genuine/ .  Please try doing that and let me know if you still have issues.  Thank you!

    Wednesday, January 10, 2007 9:39 PM

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