Answered by:
the computer is not running genuine windows 7

Question
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I just got a pop up said "this computer is not running genuine windows 7"
and here is my diagnostic file :
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4D4FW-QQ66K-Y6TYJ
Windows Product Key Hash: qD3JW8veL0AL7pvwmMskCAomdSc=
Windows Product ID: 00371-222-1617033-86645
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {BC8F8A98-832E-4116-9B28-2D705C2FE79B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120330-1504
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BC8F8A98-832E-4116-9B28-2D705C2FE79B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Y6TYJ</PKey><PID>00371-222-1617033-86645</PID><PIDType>5</PIDType><SID>S-1-5-21-2188459298-712711956-364499913</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="7"/><Date>20120221000000.000000+000</Date></BIOS><HWID>5FB93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-222-161703-00-1033-7600.0000-1352012
Installation ID: 018335763242961606027074305056090420676673525824852732
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: Y6TYJ
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/2/2012 3:47:49 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:19:2012 15:16
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: OAAAAAIABAABAAEAAQACAAAAAgABAAEAHKIQSU40Fg5gGhZSlJZ0uGQWPlXeiH63u18OY7FAlmM=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
SSDT IdeRef IdeTable
DMAR INTEL SNB
BGRT ALASKA A M I
Saturday, June 2, 2012 12:49 PM
Answers
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License Status: Licensed
Your Windows is licensed. Was the error showing at the time you ran the report? Running the report can itself sometimes fix basic problems. If the message is not showing wait until it returns and then run the report again. Also, sometimes a race condition can interfere with the Windows Activation Technology doing a periodic check and cause a temporary message.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Proposed as answer by Darin Smith MS Monday, June 4, 2012 7:58 PM
- Marked as answer by Darin Smith MS Wednesday, June 6, 2012 6:40 PM
Saturday, June 2, 2012 2:23 PMAnswerer
All replies
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"Never-Gone" wrote in message news:8c64e773-49ba-4079-b7a6-8913bc50f9f4...
I just got a pop up said "this computer is not running genuine windows 7"
and here is my diagnostic file :
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4D4FW-QQ66K-Y6TYJ
Windows Product Key Hash: qD3JW8veL0AL7pvwmMskCAomdSc=
Windows Product ID: 00371-222-1617033-86645
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
Other data-->
SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="7"/><Date>20120221000000.000000+000</Date></BIOS
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Partial Product Key: Y6TYJ
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 6/2/2012 3:47:49 PM
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
There appear to be no current problems with Activation.what happens if you attempt validation at www.microsoft.com/genuine/validate ?
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, June 2, 2012 2:22 PMModerator -
License Status: Licensed
Your Windows is licensed. Was the error showing at the time you ran the report? Running the report can itself sometimes fix basic problems. If the message is not showing wait until it returns and then run the report again. Also, sometimes a race condition can interfere with the Windows Activation Technology doing a periodic check and cause a temporary message.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
- Proposed as answer by Darin Smith MS Monday, June 4, 2012 7:58 PM
- Marked as answer by Darin Smith MS Wednesday, June 6, 2012 6:40 PM
Saturday, June 2, 2012 2:23 PMAnswerer -
No Reply from the original Poster.
Issue is assumed to be resolved.
Darin MS
Wednesday, June 6, 2012 6:40 PM