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the computer is not running genuine windows 7 RRS feed

  • Question

  • I just got a pop up said "this computer is not running genuine windows 7"

    and here is my diagnostic file :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4D4FW-QQ66K-Y6TYJ
    Windows Product Key Hash: qD3JW8veL0AL7pvwmMskCAomdSc=
    Windows Product ID: 00371-222-1617033-86645
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {BC8F8A98-832E-4116-9B28-2D705C2FE79B}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120330-1504
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{BC8F8A98-832E-4116-9B28-2D705C2FE79B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Y6TYJ</PKey><PID>00371-222-1617033-86645</PID><PIDType>5</PIDType><SID>S-1-5-21-2188459298-712711956-364499913</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="7"/><Date>20120221000000.000000+000</Date></BIOS><HWID>5FB93607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arab Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-222-161703-00-1033-7600.0000-1352012
    Installation ID: 018335763242961606027074305056090420676673525824852732
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: Y6TYJ
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 6/2/2012 3:47:49 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:19:2012 15:16
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAIABAABAAEAAQACAAAAAgABAAEAHKIQSU40Fg5gGhZSlJZ0uGQWPlXeiH63u18OY7FAlmM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            ALASKA        A M I
      FACP            ALASKA        A M I
      HPET            ALASKA        A M I
      MCFG            ALASKA        A M I
      SSDT            IdeRef        IdeTable
      SSDT            IdeRef        IdeTable
      SSDT            IdeRef        IdeTable
      DMAR            INTEL         SNB
      BGRT            ALASKA        A M I

    Saturday, June 2, 2012 12:49 PM

Answers

  • License Status: Licensed

    Your Windows is licensed.  Was the error showing at the time you ran the report?  Running the report can itself sometimes fix basic problems.  If the message is not showing wait until it returns and then run the report again.  Also, sometimes a race condition can interfere with the Windows Activation Technology doing a periodic check and cause a temporary message.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Saturday, June 2, 2012 2:23 PM
    Answerer

All replies

  • "Never-Gone" wrote in message news:8c64e773-49ba-4079-b7a6-8913bc50f9f4...

    I just got a pop up said "this computer is not running genuine windows 7"

    and here is my diagnostic file :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-4D4FW-QQ66K-Y6TYJ
    Windows Product Key Hash: qD3JW8veL0AL7pvwmMskCAomdSc=
    Windows Product ID: 00371-222-1617033-86645
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048



    Other data-->
    SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>To be filled by O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F8</Version><SMBIOSVersion major="2" minor="7"/><Date>20120221000000.000000+000</Date></BIOS



    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Partial Product Key: Y6TYJ
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 6/2/2012 3:47:49 PM



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table


    There appear to be no current problems with Activation.
    what happens if you attempt validation at www.microsoft.com/genuine/validate ?
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, June 2, 2012 2:22 PM
    Moderator
  • License Status: Licensed

    Your Windows is licensed.  Was the error showing at the time you ran the report?  Running the report can itself sometimes fix basic problems.  If the message is not showing wait until it returns and then run the report again.  Also, sometimes a race condition can interfere with the Windows Activation Technology doing a periodic check and cause a temporary message.


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Saturday, June 2, 2012 2:23 PM
    Answerer
  • No Reply from the original Poster.

    Issue is assumed to be resolved.


    Darin MS

    Wednesday, June 6, 2012 6:40 PM