already installed on computer RRS feed

  • Question

  • I brought a laptop from DELL, a reputable company.

    It is apparently not a genuine copy of windows ALREADY installed on computer.

    This is soo frustrating. I dont care if it is a genuine version of windows or not, it is a damn PLATFORM.

    I want to turn the thing on and have it work, not piss around with this ***.

    I now youll say "the msanufacturer sold the computer with the non-genuine version of windows installed" well this is correct...but it is your crappy software and update that has stopped my version of windows working the same as when i brought it.. dell didnt send this update to me!!!!!

    I dont have time to piss around with windows bullcrap anymore.

    You try to increase profits with stupid schemes and profit plans,well you will only alienate your customers even more. You eat too much, you get fat and die.

    You push profits, you get wealthy, then youll fal!

    The LINUX word seems to roll of a tongue with a very sour taste in its mouth.



    Wednesday, June 28, 2006 12:22 PM


All replies

  • I tottaly argee. I'm a proud linux user for a year and half now. Everyone in the world should use Linux. It is the ultimate solution. Linux will never bug you about anything. you will not have to restart the computer right after every update. YEAH!

    Now if you, Microsoft, have just a little self-respect, I call you to leave this post open for people who want to share thier thoughts. I think it will be the best if one of the admins here will reply on this post.


    Wednesday, June 28, 2006 1:08 PM
  • Skins,

    If you would like assistance, please follow the steps below:

    Step 1 is to download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, Copy to Clipboard, then paste the report into a response message in this thread.

    Step 2 is to look on the computer or in the materials that came with the computer to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?  In your case we would expect it to read "Dell."

    4.  DO NOT post the Product Key.

    Not sure what to look for?  Click here:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    It is almost a certainty that your Dell laptop shipped from Dell with a genuine installation of XP.

    If the installation has not been disturbed, then it's likely some simple troubleshooting will find the problem and fix it.

    If the installation has been replaced with a nongenuine copy of XP, the diagnostic program will reveal it.  However, if this is the case, the original installation of XP on your Dell is still legitmate, and returning to that installation will fix the problem.

    Wednesday, June 28, 2006 3:29 PM
  • Diagnostic Report (1.5.0540.0):
    WGA Data-->
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23336
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    Download Center code: F3CP9GB
    ID: 15c64e21-225d-4e9a-8ed2-8f20990a92c7
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.532.2
    Signature Type: Microsoft
    Validation Diagnostic:

    System Scan Data-->
    Scan: Complete
    Cryptography: Complete

    Notifications Data-->
    Cached Result: 3
    Cache refresh Interval: 1929 seconds
    Extended notification delay(non-genuine): 14
    Extended notification delay(un-activated): 31
    All disabled: 0
    Reminder reduced: 0
    File Exists: Yes
    Version: 1.5.532.2
    Signatue Type: Microsoft

    OGA Data-->
    Office Status: 109
    Office Diagnostics: B4D0AA8B-467-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>15c64e21-225d-4e9a-8ed2-8f20990a92c7</UGUID><Version>1.5.0540.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><PKey>*****-*****-*****-*****-2B7Q8</PKey><PID>55274-640-0000356-23336</PID><PIDType>1</PIDType><SID>S-1-5-21-1547161642-2111687655-1343024091</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>Latitude D600                   </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="3"/><Date>20031029******.******+***</Date></BIOS><HWID>5BF23A07018400DC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>AUS Eastern Standard Time(GMT+10:00)</TimeZone></MachineData>      <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>  

    its XP Professional on the COA, with the DELL logo on it. there is nothing about OEM on there
    Thursday, June 29, 2006 9:39 AM
  • Skins:


    Does that product key above match your COA? Have you taken it recently to a repair shop? If so, they have illegally installed a volume license onto your machine. Since your COA is for Professional, then you can check this out this post here - http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=420092&SiteID=25 - which should resolve your issue.


    -phil liu

    Thursday, June 29, 2006 3:53 PM