OK, trying to resolve the following on a 64 bit laptop running CRM 4.0 light client.
When running Diagnostics I receive the following error:
<Type>Microsoft.Crm.Outlook.Diagnostics.ApplicationEndpointDiagnosticCheck</Type>
<Title>Verifying Web access.</Title>
<Status>Failed</Status>
<Details>Microsoft.Crm.Outlook.Diagnostics.DiagnosticCheckException: The Web
address (URL) specified for the installation (http://myserver:5555/Contoso) is
not responding. Diagnostic tests that require connectivity will not be run.
Verify the specified Web service address and check for connectivity. If
necessary, rerun the CRM Configuration Wizard. ---> System.Net.WebException:
The remote server returned an error: (401) Unauthorized. at
System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
at System.Net.WebClient.DownloadData(Uri address) at
System.Net.WebClient.DownloadData(String address) at
Microsoft.Crm.Outlook.Diagnostics.ApplicationEndpointDiagnosticCheck.Execute(BackgroundWorker
backgroundWorker) --- End of inner exception stack trace --- at
Microsoft.Crm.Outlook.Diagnostics.ApplicationEndpointDiagnosticCheck.Execute(BackgroundWorker
backgroundWorker) at
Microsoft.Crm.Outlook.Diagnostics.DiagnosticCheck.DeepExecute(BackgroundWorker
backgroundWorker)</Details>
**
Interestingly enough MS CRM works fine otherwise. I am able to track emails, creation activities in MS CRM, no problem. My chief problem is that when I try to sync outlook contacts, Outlook crashes (kicks me out of the app)
APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6316.5000
Application Timestamp: 4833a470
Fault Module Name: kernel32.dll
Every so often I will receive the MS CRM toolbar icon stating 'Connection Lost', even though I am still happily browsing to MS CRM.
Help appreciated,
thanks,
Karlo
