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XP Pro SP1a license RRS feed

  • Question

  • I have been asked to re-install an XP Pro installation and have been provided with what my customer insists is a genuine license key however on installation it will not be accepted. The customer has lost his original installation disc so I am using my own original copy. Is there an easy way of checking the license key is in fact legitimate?

    Friday, February 29, 2008 1:47 PM

Answers

  • Hello MozzaD,

     

    There is no way for us to check the status of the key without you installing the software.  However, you can only use a product key that was assigned for the specific type of OS, such as you can only use a OEM Windows XP Home product key with a Windows XP Home OEM disc etc.  If the OS was originally included with the machine the user will need to contact the manufacturer of the computer to obtain a replacement recovery CD, otherwise please see the following link on how to replace lost/misplaced Microsoft software/hardware:  http://support.microsoft.com/kb/326246.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Friday, February 29, 2008 4:17 PM

All replies

  • Hello MozzaD,

     

    There is no way for us to check the status of the key without you installing the software.  However, you can only use a product key that was assigned for the specific type of OS, such as you can only use a OEM Windows XP Home product key with a Windows XP Home OEM disc etc.  If the OS was originally included with the machine the user will need to contact the manufacturer of the computer to obtain a replacement recovery CD, otherwise please see the following link on how to replace lost/misplaced Microsoft software/hardware:  http://support.microsoft.com/kb/326246.

     

    Thank you,

    Matt Prall, MS
    WGA Forum Manager

    Friday, February 29, 2008 4:17 PM
  • Thanks for your help Matt, makes perfect sense now!!
    Friday, February 29, 2008 4:42 PM