Outlook unable to understand the mobile app link RRS feed

  • Question

  • Hi everyone,

    Does anyone know how to make deep linking work with the Office mobile apps, particularly Outlook for iOS?

    I use a launcher app that has the ability to create a custom shortcut that can be used for deep linking. So for example, I can create a shortcut to ms-outlook://compose  to open the app straight to the New Email screen.

    My mobile app implements deep linking like "my-app://". the deep link works well when you enter the link in Safari. The app opens as expected. When you send and e-mail containing the deep link ("my-app://"), then open the email with outlook-mail on the phone, the deep link does not open the app. Instead of that I am getting a blank screen.



    • Moved by Xavier Xie-MSFT Monday, May 22, 2017 7:26 AM not uwp development issue
    Friday, May 19, 2017 8:39 AM

All replies

  • Hi Pooja Pandey Bay Area,

    Since your question was more related to Outlook cannot understand the deeplink, not a UWP development issue. It’s out of scope for this forum. Please go to the outlook official site and give your feedback to them. Thanks for your understanding. 

    Best Regards,

    Xavier Eoro

    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Monday, May 22, 2017 7:25 AM