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Validation Error on a GENUINE XP HOME COMPUTER! (Error Code: 0x80090019) RRS feed

  • Question

  •  

    I have a concerning issue with my system, I cannot login due to a "PROBLEM PREVENTING WINDOWS FROM ACCURATELY CHECKING THE LICENSE FOR THIS COMPUTER". I have a Genuine XP Home Edition system. It has been fine from when I bought it back in october 2005. Yesterday (17th June '08) morning the error came up and I am desperate for a solution.

     

    The following DO NOT work:

     

    - Using System Restore to restore the system back to a certain point (Just reboots when I click Next)

    - Running Safe Mode (Just reboots when it says "Windows is starting up...")

     

    Please if you know any solution please tell me i am desperate for help.

     

    Thank you.

    Tuesday, June 17, 2008 3:54 PM

Answers

All replies

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    I need a way to get SAFE MODE  working and if I do, I can follow the solution on page #2 of http://forums.microsoft.com/genuine/showpost.aspx?postid=501936&siteid=25&sb=0&d=1&at=7&ft=11&tf=0&pageid=1

     

    If MS or any of you know how to get Safe Mode working please post. Like I said it doesn't work because when i start it in safe mode, when it gets to the part where it says "Windows is Starting up...", it reboots into normal mode again.

     

    If you know how to fix this or have any suggestions please post them here, thank you.

    Tuesday, June 17, 2008 5:34 PM
  • MICROSOFT all i need to know is how to start-up in SAFE MODE but when i try it reboots when saying "windows is starting up...".

     

    Please help me in how to start up in SAFE MODE without this happening.

    Tuesday, June 17, 2008 7:20 PM
  • Flubada,

     

    Thank you for visiting the Microsoft Genuine Advantage Forum.  The purpose of this forum is the support of Windows Genuine Advantage (WGA) program.  Your question is off topic as well as outside my area of knowledge. However can try the following to see if you can get a prompt to boot into safe mode:

     

    If you are using Windows XP, one way to force your computer to boot up with safe mode prompt is:

     

    1. Go to STart>Run

    2. Type 'msconfig' into the box (without the quote marks)

    3. Click on the Boot.ini tab

    4. Check the little box that says /safeboot

    5. click apply and ok

    6. restart your computer.

     

    To get your computer to stop botting up with the options menu, just repeat this process and uncheck the /safeboot option.

     

     

                If you should have other non-WGA questions please visit our other communities for helpful information here:  http://www.microsoft.com/atwork/community.mspx .  Thank you for visiting the forum.

     

    Lori MS

    Tuesday, June 17, 2008 7:56 PM
  • Thank you for taking your time to help me.

     

    If you haven't already read all my posts I need to get to the desktop which I CANT DO because of that stupid error (0x80090019).

     

    Now I have another problem, i turn my computer on and when the BIOS is loading everything up (when the xp screen is up) it goes blue screen and says "YOUR BIOS IS NOT FULLY ACPI COMPLIANT". Now I can't get to the desktop and now i need a way to find out how to reset the BIOS without damaging any other components in the CPU.

     

    1) How do I reset the BIOS

    2) How do I start my computer in Safe Mode without it rebooting when it says "Windows is starting up..."

     

    If i can manage to get to the desktop which i cant right now, there is a solution on page 2 of http://forums.microsoft.com/genuine/showpost.aspx?postid=501936&siteid=25&sb=0&d=1&at=7&ft=11&tf=0&pageid=1

     

    so I need help with those 2 things listed.

    Wednesday, June 18, 2008 7:12 AM
  • Hello Flubada,

     

    Please visit the following Knowledge Base (KB) article http://support.microsoft.com/kb/315222.  Here you will find detailed information for A description of the Safe Mode Boot options in Windows XP.

     

     

    **IMPORTANT**

     

    Please reference the following Knowledge Base (KB) article prior making any registery changes and back up any and all important files, pictures, internet favorites etc.

    http://support.microsoft.com/kb/307545

     

    Please try the following:

     

    Start/run regsvr32 regwizc.dll
    Then start/run regsvr32 licdll.dll

    If this doesn't help try these steps:

    Start the computer in Safe mode by hitting F8 at bootup. Start/run regedit.
    Delete the following keys:

    HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\Providers
    HKEY_USERS\S-1-5-20\Software\Microsoft\Cryptography\Providers

    Exit the registry editor, restart normally. Please let us know if they resolved your problem. Should this not work please perform a complete hard drive reformat and Windows re-installation.

     

    Stephen Holm

    Forum Volunteer

    Thursday, June 19, 2008 9:34 AM
  • I am NOT going to reformat my HDD unless I can get it out, connect it to another computer and make a BACKUP.

     

    "Start/run regsvr32 regwizc.dll
    Then start/run regsvr32 licdll.dll" - Stephen Holm

     

    Where do I do that because i didn't see any typing opportunities.

     

    I reset my BIOS and it works but I still can't login.

     

    Stephen where do I have to be or at what stage do i need to be to Start/run regsvr32 regwizc.dll
    Then start/run regsvr32 licdll.dll
    ?

    Friday, June 20, 2008 7:05 AM
  • Flubada,

     

    Please read the following Knowledge Based (KB) article http://support.microsoft.com/kb/914232. Please reference the section mentioned your error code and follow the steps. Take care and have a SUPER weekend.

     

     

    Stephen Holm

    WGA Forum Volunteer

     

    Friday, June 20, 2008 9:39 PM
  • Flubada,

     

    You will need to resolve the login issue before resolving the windows genuine advantage issues.  The main purpose of this forum is the support of Windows Genuine Advantage (WGA) program.  Your question is off topic as well as outside my area of knowledge. I suggest posting your question to the Discussions in Windows XP General Forum newsgroups here:

     

    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windowsxp.general&lang=en&cr=US

     

                If you should have other non-WGA questions please visit our other communities for helpful information here:  http://www.microsoft.com/atwork/community.mspx .  Thank you for visiting the forum.

     

    Lori MS
    Friday, June 20, 2008 9:45 PM