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I cant connect with download.microsoft.com to download DirectX RRS feed

  • Question

  • Hi,

    I need to connect with download.microsoft.com, but I can't, even when my firewall is turned off. I need to validate with Genuine, but I can't since I can't connect with this download server. If there is a go.microsoft.com (I saw something like that when Genuine Validate
    was loading) I can't connect with that either, and this is the same for a few days now.
    How can I download DirectX version 9.20.1057 since all other sites are referring to download.microsoft.com?
    Thanks

    Ruben

    PS: I don't know if this was the right place to post this, but I couldn't find any other microsoft help/support forums.
    Sunday, September 2, 2007 8:58 PM

Answers

  • Hi Ruben,

    As this forum is for Genuine Offers Eligibility issues, I cannot assist you. Since you are having problems with Validation, I suggest you post your question in the forum appropriate for the version of Windows you are running:

     

    For Microsoft XP, click here.

     

    For Microsoft Vista, click here.

     

    Thank you,

    Jenifer

     

    Monday, September 3, 2007 1:25 AM
  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012 

       

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Monday, September 3, 2007 11:10 PM
    Moderator

All replies

  • Hi Ruben,

    As this forum is for Genuine Offers Eligibility issues, I cannot assist you. Since you are having problems with Validation, I suggest you post your question in the forum appropriate for the version of Windows you are running:

     

    For Microsoft XP, click here.

     

    For Microsoft Vista, click here.

     

    Thank you,

    Jenifer

     

    Monday, September 3, 2007 1:25 AM
  •  

     

     

     

    Hi there

     

    I downloaded Windows-Defender 4.91MB from Microsoft Genuine software but I cannot install it in my laptop denying installation

     

    I don't know  what should I doe I need your direction knowing that the Window-Defender Icon is now laying on my desktop

     

    Thanks

     

    Seifedin Arab

     

    Accra - Ghana

     

    seifedin@4u.com.gh

     

    Monday, September 3, 2007 10:54 PM
  • Please follow this diagnostic troubleshooting procedure:

    1. Download and run the MGA Diagnostic Tool:   http://go.microsoft.com/fwlink/?linkid=52012 

       

    2. After running the MGA Diagnostic Tool, click
        on the "Windows" tab and then click on "Copy".

    3. Next, visit the following website and create a post in the
        "WGA Validation Problems" forum and paste the
        results of the WGA Diagnostic Data in a detailed post.
        http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

    4. A WGA troubleshooting specialist will analyze the data and
        recommend an appropriate solution.

     

    Monday, September 3, 2007 11:10 PM
    Moderator