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    Hi,

    We have SPLA licensing with Microsoft and want to offer Dynamics CRM 4.0 as a hosted service to 2 of our customers.

    Both customers will need to customise the software heavily including web services integration and editing the default sitemaps to change the names of menu and toolbar items.

    I know multi-tenancy is possible but will it work this this level of customision?

    Thanks

    Tuesday, June 22, 2010 2:06 PM

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    Hi,

    Yes - with multi-tenancy you can allow each customer to customize their own entities, menus, tool bars, access web services, etc.  The items is question would be custom aspx pages and plug-ins.  For plugins and custom aspx pages you will need access to the full server and this is typically not allowed in multi tenant environments.

    If you only have two clients that you would be offering hosted crm to have you thought of partnering with anyone.  Some offer really cool stuff for free.   :-) 

    Alex Fagundes - www.PowerObjects.com
    • Marked as answer by Jim Glass Jr Tuesday, June 22, 2010 5:37 PM
    Tuesday, June 22, 2010 2:25 PM