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Re: Validation Problem RRS feed

  • Question

  • Diagnostic Report (1.7.0066.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-6MWFX-W2Y7V-C7M9D
    Windows Product Key Hash: iRjqAcE2WhKCxcn35V2xMB1iOrw=
    Windows Product ID: 55274-640-9771731-23600
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {E8881A7A-F27D-4321-93BF-63A89C867321}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.59.1
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2989-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E8881A7A-F27D-4321-93BF-63A89C867321}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C7M9D</PKey><PID>55274-640-9771731-23600</PID><PIDType>1</PIDType><SID>S-1-5-21-1935655697-1417001333-682003330</SID><SYSTEM><Manufacturer>Emachines</Manufacturer><Model>xxxxxxxxxxxxxx</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>1.02 </Version><SMBIOSVersion major="2" minor="3"/><Date>20020103000000.000000+000</Date></BIOS><HWID>1FE836A701846046</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Friday, December 28, 2007 5:07 PM

Answers

  • Massagefellow,

     

    Right now, your eMachines computer has a Volume Licensing edition of XP Pro installed (Line 10), and that installation was done with an Invalid Volume Licensing Key (VLK) (Line 2).  Invalid VLKs are blocked by Microsoft because they were never issued by Microsoft, rather, they were made up with a "Key Generator" program.

     

    If you search the forum for the part of the VLK reported by the mgadiag utility, 6MWFX-W2Y7V-C7M9D, you will see that several other posters having submitted reports with that same invalid VLK.

     

    As a rule, VL editions of XP should not be sold to individual consumers.  Businesses, schools and gov'ts normally use VL editions for flexibility in installing many computers.  Aslo, a Volume License for XP is an upgrade license ONLY and cannot be used as the original license on a new computer.

     

    This is why you were seeing the "software counterfeiting" messages on your computer, because the current installation of XP is an unauthorized installation.

     

    Luckily, the solution to your problem is simple but a lot of work.  If the Certificate of Authenticity (CoA) affixed to the computer is for XP Home or Media Center, use the recovery solution supplied by eMachines (either Recovery CDs/DVDs or PCAngel) to replace the nongenuine volume installation of XP Pro with the genuine eMachines OEM installation of Home or Media Center.

     

    Be sure to back up and offload your data before you do this because typically the recovery process destroys all data on the user partition of the hard disk.  If the computer does not have PC Angel installed, your other option is to use the eMachines Recovery CD.  If you do not have the Recovery CD supplied by eMachines, you can order the CD for many eMachines models directly from eMachines for a reasonably modest fee, usually around $25.  If they cannot help you, try http://www.restoredisks.com

     

    Friday, December 28, 2007 5:15 PM