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New hard drive installed and not able to use product code RRS feed

  • Question

  • I had to install a new hard drive. When I tried to install my OneCare cd it says I need a account name and password. I don't even remember ever having one but if I did I don't remember it. I have a product key code but don't know how to use it. 
    • Moved by Stephen BootsMVP, Moderator Wednesday, August 12, 2009 12:25 PM reinstall activation issue (From:Windows Live OneCare General)
    Wednesday, August 12, 2009 2:51 AM

Answers