Help with error message RRS feed

  • Question

  • Hi,

    I may not be on the right forum, this is my first time, so please redirect me if you can.

    I recently installed Windows 10 on an HP computer running Windows 7 with no issues.  After I installed Windows 10 I began getting the following message "IRQL not less or equal to".

    I found a video that helped me obtain the information shown below, but I am totally lost about what it says and how to fix it.  ANY help would be greatly appreciated.

    Thank you,


    Log Name:      System

    Source:        Service Control Manager

    Date:          8/20/2016 8:43:59 PM

    Event ID:      7001

    Task Category: None

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      Dorothy-HP


    The NetTcpActivator service depends on the NetTcpPortSharing service which failed to start because of the following error:

    The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">


        <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

        <EventID Qualifiers="49152">7001</EventID>






        <TimeCreated SystemTime="2016-08-21T03:43:59.103900800Z" />


        <Correlation />

        <Execution ProcessID="892" ThreadID="2080" />



        <Security />



        <Data Name="param1">NetTcpActivator</Data>

        <Data Name="param2">NetTcpPortSharing</Data>

        <Data Name="param3">%%1058</Data>




    Sunday, August 21, 2016 4:24 AM

All replies

  • Hi Dorothy43,

    This forum is for High performance computing, not for HP(Hewlett-Packard) computer. 

    Monday, August 29, 2016 3:31 AM