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Office 2003 Professional Installation ID incorrect RRS feed

  • Question

  • Hello,

    I have a MSDN Universal which I use for about 4-5 Years now and overtime I had changed my hardware very very often (well nature of the job). Anyway, I am running now into trouble with my Office 2003 Professional Edition which says it can't be validated. The activation hotline even said, that the Installation ID can't be verified and I have to call the customer service hotline (this is very frustrating), but I hope somebody can tell me the exact issue by posting the WGA.EXE results....

    Many Thanks in advance for help and advice!

    Regards

    Patrick


    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-HW3DP-7HMHX-KWVRQ
    Windows Product Key Hash: lnZAhd8mFkplg2GEB07AAd7ln2o=
    Windows Product ID: 76487-337-4123936-22696
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {96A96140-68F6-4900-BFE7-A7DAEE1D8112}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office Professional Edition 2003 - 101 Not Activated
    Microsoft Office FrontPage 2003 - 100 Genuine
    Microsoft Office Project Professional 2003 - 100 Genuine
    Microsoft Office Visio Professional 2003 - 100 Genuine
    Microsoft Office OneNote 2003 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_3E121E02-409-80004005_3E121E02-300-80004005_3E121E02-565-80004005_3E121E02-277-80004005_3E121E02-409-80004005_3E121E02-300-80004005_3E121E02-409-80004005_3E121E02-300-80004005_3E121E02-409-80004005_3E121E02-300-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{96A96140-68F6-4900-BFE7-A7DAEE1D8112}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KWVRQ</PKey><PID>76487-337-4123936-22696</PID><PIDType>5</PIDType><SID>S-1-5-21-1409082233-1417001333-1801674531</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="4"/><Date>20090918000000.000000+000</Date></BIOS><HWID>92CB368701841679</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>BCC9FA64BC732A0</Val><Hash>sLxLhIKdp/MBUWq9sftzfoFLp5M=</Hash><Pid>73931-336-0822367-57317</Pid><PidType>8</PidType></Product><Product GUID="{90170409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office FrontPage 2003</Name><Ver>11</Ver><Val>5C2F7DD60202AA0</Val><Hash>ugoKxiDRgTo2bN8i0LfFhzRXIgE=</Hash><Pid>72079-336-2762855-55873</Pid><PidType>8</PidType></Product><Product GUID="{903B0409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2003</Name><Ver>11</Ver><Val>41FBF5B813052A0</Val><Hash>n8lGezZXw76jJ8Qqz6G9JfNd5AM=</Hash><Pid>72077-336-2821384-55509</Pid><PidType>8</PidType></Product><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>A7983E55C6A82A0</Val><Hash>r7TI/1Y2e6X7Fln8bF7H8LLGL0U=</Hash><Pid>72085-336-1566683-55637</Pid><PidType>8</PidType></Product><Product GUID="{90A10409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office OneNote 2003</Name><Ver>11</Ver><Val>4F001A55B4DA2A0</Val><Hash>uTFpIFbmT4CfqvJ8nTlIBKdQKR4=</Hash><Pid>70172-336-3025371-55607</Pid><PidType>8</PidType></Product></Products><Applications><App Id="15" Version="11" Result="101"/><App Id="16" Version="11" Result="101"/><App Id="17" Version="11" Result="100"/><App Id="18" Version="11" Result="101"/><App Id="19" Version="11" Result="101"/><App Id="1A" Version="11" Result="101"/><App Id="1B" Version="11" Result="101"/><App Id="3B" Version="11" Result="100"/><App Id="44" Version="11" Result="101"/><App Id="51" Version="11" Result="100"/><App Id="A1" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 0916:Dell Inc|0916:Fujitsu Siemens Computers|1319D:Fujitsu Siemens Computers|0916:Gateway, Inc|1319D:Gateway, Inc|0916:Hewlett-Packard Company|1319D:Hewlett-Packard Company|0916:HITACHI, Ltd|1319D:HITACHI, Ltd|0905:Microsoft Corporation|094F:Microsoft Corporation|006D:Microsoft Corporation|007A:Microsoft Corporation|0916:Mitsubishi Electric Information Technology Corporation|1319D:Mitsubishi Electric Information Technology Corporation|0916:NEC Corporation|1319D:NEC Corporation|0916:TOSHIBA CORPORATION|1319D:TOSHIBA CORPORATION|0916:Unisys Corporation|1319D:Unisys Corporation|13024:VMware, Inc
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Saturday, November 7, 2009 5:29 PM

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