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Windows 7 Professional 64bit OEM Retail Key has been blocked for used by microsoft RRS feed

  • Question

  • I purchased Windows 7 Professional 64-bit OEM on 19th March 2014,  from a well known retailer, it is legit with the plastic case Hologram and the COA sticker. Before I instal on my laptop HP430, I ask to seapa@microsoft.com about the Key is valid or not. On 20th March 2014 I got an email reply from seapa@microsoft.com that my Key was Valid. After that I decide to instal on my HP430 Laptop and activated with no issues.  On 2nd May 2014 my laptop was error so I decide to re-instal my Windows on the same Lapotp HP430. Finally I try to re-activate my License using online activation and got an error message "This product key is blocked for used by Microsoft". I was trying to activate with Phone activation, but I got the same error "This product key is blocked for used by Microsoft".

    Can anyone provide details on this? Why is my key blocked from activation? What could of happened that compromised my license key?

    Thanks for your time reading this.

    Below is my Diagnostic Report :

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-HCDX4-Q8V8T-8YTGC
    Windows Product Key Hash: Cis9b0F7nPyYY28ASxP8BpOaCpM=
    Windows Product ID: 00371-702-6995841-06073
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {3430F04C-466C-462E-B312-702BD690EF08}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 103 Blocked VLK
    Microsoft Office Enterprise 2007 - 103 Blocked VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3430F04C-466C-462E-B312-702BD690EF08}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8YTGC</PKey><PID>00371-702-6995841-06073</PID><PIDType>5</PIDType><SID>S-1-5-21-185284974-1149994224-1979197176</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP 430 Notebook PC              </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.39</Version><SMBIOSVersion major="2" minor="7"/><Date>20111218000000.000000+000</Date></BIOS><HWID>53803307018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65065</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00212-702-699584-00-1033-7601.0000-1222014
    Installation ID: 003864977163724541444611907516049313404610751646466300
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 8YTGC
    License Status: Initial grace period
    Time remaining: 40020 minute(s) (27 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 5/5/2014 3:46:04 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:3:2014 02:01
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAIAAQABAAEAAAABAAAAAwABAAEAonYuGt6VdxYsZvAIoLNek8JprtZekS5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HPQOEM        SLIC-MPC
      FACP            HPQOEM        SLIC-MPC
      HPET            HPQOEM        SLIC-MPC
      BOOT            HPQOEM        SLIC-MPC
      MCFG            HPQOEM        SLIC-MPC
      ASF!            HPQOEM        SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            HPQOEM        SLIC-MPC
      ASPT            HPQOEM        SLIC-MPC
      SSDT            HPQOEM        SLIC-MPC
      SSDT            HPQOEM        SLIC-MPC
      SSDT            HPQOEM        SLIC-MPC
      SSDT            HPQOEM        SLIC-MPC

    Monday, May 5, 2014 4:56 PM

Answers

  • From your MGA Report:

    Product Name: Windows 7 Professional

    Windows License Type: Retail

    As you can see, this is not an OEM license.  It appears the installed license is counterfeit and likely sold to many other unsuspecting buyers and that is why the product key is now blocked.  Contact the seller and demand a full refund!


    Carey Frisch

    Monday, May 5, 2014 5:11 PM
    Moderator

All replies

  • From your MGA Report:

    Product Name: Windows 7 Professional

    Windows License Type: Retail

    As you can see, this is not an OEM license.  It appears the installed license is counterfeit and likely sold to many other unsuspecting buyers and that is why the product key is now blocked.  Contact the seller and demand a full refund!


    Carey Frisch

    Monday, May 5, 2014 5:11 PM
    Moderator
  • This machine would appear to have shipped with only DOS installed - as such, it would require a Full license

    As Carey says, it's likely that this key has been tagged as abused by Microsoft.

    The installed Office suite is also counterfeit.

    installed Windows Key match the one on your COA sticker? (ending 8YTGC) If so, both COA Sticker and the attached Windows disk are counterfeits.

    If not, then you need to work out where this Key came from!


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, May 6, 2014 2:36 PM
    Moderator