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WGA check online validates sometimes, and sometimes not, on the same PC RRS feed

  • Question

  • I have several computers that are stating "Windows is not genuine".  They were previously activated and working fine.  They were custom systems that were purchased over a year ago.  We have the COA stickers so we reentered them and Windows activated (we did phone activation and the guy said "Verified").  Also when we look in Windows Computer Properties, it says Windows is activated, and the blue Windows Genuine icon displays on the right.

    However, when we go to the website; http://windows.microsoft.com/en-US/windows/genuine 

    and select "Validate Now", we get mixed results.  Sometime we get an option to "recheck" if we thought it was a "mistake", and sometimes the recheck comes back valid, sometimes not.  Further, if we re-run on the same PC that came back valid, the second time it may not.

    I need to know what the end-all-be-all method is to validate that I have valid Windows keys that are not going to come up as "not genuine" again.  I have the MGATool.exe as well, here is the result;

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-KQ8R4-CHR36-48TX8
    Windows Product Key Hash: 3HUJ7zdbLblYnzIr01GsADwsVQw=
    Windows Product ID: 00371-OEM-9309957-70190
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {8E7BF48E-73A3-467D-815A-06E92336C709}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.150715-0600
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-587-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{8E7BF48E-73A3-467D-815A-06E92336C709}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-48TX8</PKey><PID>00371-OEM-9309957-70190</PID><PIDType>8</PIDType><SID>S-1-5-21-4071651911-826610186-991614878</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.60</Version><SMBIOSVersion major="2" minor="7"/><Date>20131206000000.000000+000</Date></BIOS><HWID>A71E0500018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-099-570190-02-1033-7601.0000-2512015
    Installation ID: 007226431592760020113546123895232580473675693583974006
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 48TX8
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 9/9/2015 4:09:12 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 9:9:2015 13:47
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: KgAAAAAAAQABAAIAAAABAAAAAQABAAEA6GEmUcqBbkXOcLxQ0LCkQMj2

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      FPDT ALASKA A M I
      SSDT PmRef Cpu0Ist
      SSDT PmRef Cpu0Ist
      SSDT PmRef Cpu0Ist
      SSDT PmRef Cpu0Ist
      SSDT PmRef Cpu0Ist
      AAFT ALASKA OEMAAFT 
      SSDT PmRef Cpu0Ist

    Wednesday, September 9, 2015 8:12 PM

Answers

  • The legal requirement for System Builders is that the COA sticker is affixed *to the machine* and not to anything else.

    the 'Windows 7 Pro OA' part of the sticker means that it is indeed OEM Activation, as I suspected.

    the X15-53897 indicates that this is a RTM COA sticker.

    FQC-01159... see this thread... https://social.microsoft.com/Forums/en-US/57962f5c-c155-4e31-afa9-d2346713d56e/is-my-windows-7-genuine?forum=genuinewindows7

    The fact that ALL the stickers show the same partial code that you left unblocked means to me that ALL are counterfeit - the odds against that must be phenomenal.

    I can only conclude that your licenses aren't worth the paper that they are printed on :(

    You need to complain through channels to the police (FBI in your case, since you appear to be in the US?) in respect of fraud, counterfeiting, and anything else you can think of!

    MS you should complain to by filling in their counterfeiting forms - google 'Windows Piracy Counterfeit' and look for the entry "How to Tell – Report Piracy - Microsoft" - which should get your local reporting centre.

    It may even get you at least one free replacement copy.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, September 10, 2015 7:47 PM
    Moderator

All replies

  • There are no obvious problems here with your report - however there is one thing that worries me...

    The installed Product Key is a COA_SLP type - and these Keys are supposed only to be sold with preinstalled OS supplied by large manufacturers.

    Your motherboard appears to me to be a retail one - and doesn't support an OEM_SLP Key, which would normally be the sign that a COA_SLP Key is valid.

    You also say that these Keys were custom-built - can I ask who by?

    You could try ringing your local MS Activation Center and asking them to check your Key and see if it's been activated in other times/places than you know about - if so, then that would imply that the vendor has managed to duplicate the sticker somehow and has sold the key multiple times.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, September 10, 2015 4:20 PM
    Moderator
  • The guy that build these PC's (50 altogether) is nowhere to be found.  He did leave a binder of paperwork.  In the binder is the COA stickers.  So when we just enter the number off the sticker, it works.

    Heres the problem though.. we're short about 12-15 stickers from actual PC's. So I assume I will need to buy some more.  So I found some on Amazon, but they look different than what we have.. they say "for Refurb PC".  Will I be able to use those for the dozen or so I have missing?  (this is what I have);

    

    Thursday, September 10, 2015 7:15 PM
  • The legal requirement for System Builders is that the COA sticker is affixed *to the machine* and not to anything else.

    the 'Windows 7 Pro OA' part of the sticker means that it is indeed OEM Activation, as I suspected.

    the X15-53897 indicates that this is a RTM COA sticker.

    FQC-01159... see this thread... https://social.microsoft.com/Forums/en-US/57962f5c-c155-4e31-afa9-d2346713d56e/is-my-windows-7-genuine?forum=genuinewindows7

    The fact that ALL the stickers show the same partial code that you left unblocked means to me that ALL are counterfeit - the odds against that must be phenomenal.

    I can only conclude that your licenses aren't worth the paper that they are printed on :(

    You need to complain through channels to the police (FBI in your case, since you appear to be in the US?) in respect of fraud, counterfeiting, and anything else you can think of!

    MS you should complain to by filling in their counterfeiting forms - google 'Windows Piracy Counterfeit' and look for the entry "How to Tell – Report Piracy - Microsoft" - which should get your local reporting centre.

    It may even get you at least one free replacement copy.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Thursday, September 10, 2015 7:47 PM
    Moderator