locked
lost oem cd key RRS feed

  • Question

  • Just bought a new desktop pc and a windows xp oem. The os was pre-installed by the computer store but they did not attach the oem sticker to the cpu casing. Unfortunately, when I tried to look for the cd-key and sticker, I can no longer locate it, I probably misplaced it. All I have is the oem number that was written on my receipt. I badly needed the cd-key now cause I formatted my hard disk and reinstalled my win xp. Can microsoft provide me the cd-key by giving them the oem number?
    Monday, June 18, 2007 7:28 AM

Answers

  • Yingrodriguez,

     

    Your systembuider (the computer store) can order replacement media from Microsoft by following this link http://oem.microsoft.com/script/contentPage.aspx?pageid=555744&wt_ref=US_INF&wt_ref2=1OMR if they are a registered system builder partner.

     

    Since you have lost everything, the above may not work for you.  If your systembuilder cannot help you, please contact:

    Microsoft System Builder Component Replacement Team

    Phone: (866) 230-0560 Fax: (661) 244-4401

    Hours of Operation: 8 am - 5 pm (PST)

    E-mail: sbcreplacea@msdirectservices.com

    Monday, June 18, 2007 1:30 PM