locked
windows 7 professional activation blocked RRS feed

  • Question

  • I purchased this copy a few years back and have finally installed it over XP. When I try to activate it says it is blocked.

    I ran the utility and it said it was genuine but I suspect I got ripped off.  The activation window give me options such as buy a product key but all this does it validate the windows and tell me I'm genuine.  The activate by phone states that if there is a problem you will be forwarded to someone but it just hangs up.

    Can you tell me what is wrong and what my options are?

    Mike

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-7FMX6-2G6BM-682HP
    Windows Product Key Hash: 1YAY5lqIfcMLNqRlHDUtbS5EDtk=
    Windows Product ID: 00371-221-4948514-86799
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {95D3BC29-BC3F-417E-B579-A321DDF12E63}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{95D3BC29-BC3F-417E-B579-A321DDF12E63}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-682HP</PKey><PID>00371-221-4948514-86799</PID><PIDType>5</PIDType><SID>S-1-5-21-3422296679-820040123-166204262</SID><SYSTEM><Manufacturer>LENOVO                        </Manufacturer><Model>2746CTO</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6AET64WW</Version><SMBIOSVersion major="2" minor="5"/><Date>20101201000000.000000+000</Date></BIOS><HWID>C6B93607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6A   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00172-221-494851-00-1033-7600.0000-2272013
    Installation ID: 017210322436874326487364145055959996240463839104403471
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 682HP
    License Status: Initial grace period
    Time remaining: 40020 minute(s) (27 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 8/15/2013 6:24:51 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: PASS
    Event Time Stamp: 8:15:2013 15:40
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAeqgENdCM5CwMkPj4zGVE2NSnRrYgu0bK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x0
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            LENOVO        TP-6A   
      FACP            LENOVO        TP-6A   
      DBGP            LENOVO        TP-6A   
      HPET            LENOVO        TP-6A   
      BOOT            LENOVO        TP-6A   
      MCFG            LENOVO        TP-6A   
      SLIC            LENOVO        TP-6A   
      ECDT            LENOVO        TP-6A   
      OEMB            LENOVO        TP-6A   
      SSDT            PmRef        TP-6A   
    Thursday, August 15, 2013 8:25 PM

Answers