CRM install issue - Not detecting Outlook 2003 install RRS feed

  • Question


    Hi All,


    Am having some problems with installing CRM client on XP.



    Microsoft Office 2003 installed via GPO with outlook preconfigured with exchange server settings

    CRM Error during install.

    Microsoft CRM client requires Microsoft Office Outlook.
    Please install the current version of Microsoft Office Outlook.



    Have searched some forums and others are experiencing the same issue but no one has posted a resolution.  Seems that most are seeing this error if they are deploying via Group Policy.  I know if i install office from the cd it will work fine but this defeats the purpose of unattended installations and GPO deployment.


    Any ideas?




    Monday, December 15, 2008 2:01 AM

All replies


    Hi Matt


    Very stupid question but is your Outlook 2003 fully patched upto SP3?


    CRM 4.0 Client will only install on SP3 or higher


    I'm guessing you have already looked at this but I have had this issue (not through GPO) at client sites previously








    Monday, December 15, 2008 10:47 AM
  • Hi Allan,


    Outlook is 2003 SP3

    CRM Client is 3.0





    Tuesday, December 16, 2008 4:48 AM
  • Still havent resolved this issue.  Have to install office manually to fix.  Anyone have any bright ideas?

    Sunday, January 4, 2009 11:36 PM