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Outlook 2007 validates as genuine but when I try to RRS feed

  • Question

  •  

    download a template to my Office suite which also validates as genuine - it says that Outlook is not Genuine

     

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-27PQR-H8X68-DQGFB
    Windows Product Key Hash: 9fM7kvbMI9aVApwbhwqZd2Ux0hY=
    Windows Product ID: 76477-007-7748844-21445
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {AC63EA88-B91A-4C28-A39F-8D6C6AED9874}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Outlook 2007 - 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    Microsoft Office Visio Professional 2007 - 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AC63EA88-B91A-4C28-A39F-8D6C6AED9874}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DQGFB</PKey><PID>76477-007-7748844-21445</PID><PIDType>5</PIDType><SID>S-1-5-21-1417001333-1343024091-682003330</SID><SYSTEM><Manufacturer>P4M80P</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20061023000000.000000+000</Date></BIOS><HWID>97503CF701842067</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</Ver><Val>5B305AE0904DF78</Val><Hash>KuZ5huLn8wA3QXEOVZO1Ajjwovc=</Hash><Pid>81610-956-2010335-62184</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>25FB56309A97F10</Val><Hash>F22dbPeSeZPtUIT6ShVc7vYEchQ=</Hash><Pid>81602-904-1766186-68135</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>F953D60911325E</Val><Hash>LwZ7AncOT59ZOzwmuGfMDHt2MU0=</Hash><Pid>84890-303-4599267-63542</Pid><PidType>10</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

     

    Can you tell me what is going on?

     

     

     

    Tuesday, July 15, 2008 10:44 PM

Answers

  • brookseng,

     

    Our analysis of the diag tool indicates that Windows XP for Home, Outlook 2007, Office Home and Student 2007

    and Visio Professional 2007 are genuine but that the Visio Professional 2007 is a 60 day trial.

     

    At what point was Visio Professional 2007 installed?  Was Outlook 2007 purchased separately?  You may want to

    try and uninstall Visio Professional 2007 and re-run the mga diag tool here at http://www.microsoft.com/genuine/diag/

    to see if Outlook re-validates successfully. 

     

    For information on trial versions you can visit the Microsoft Trial software FAQ website here at

    http://us1.trymicrosoftoffice.com/faq.aspx?culture=en-US 

     

    Lori MS

     

     

     

     

    Wednesday, July 16, 2008 5:18 PM