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Re: can I change my key RRS feed

  • Question

  • Phil, releasing WGA without providing a method for keychanges was utterly irresponsible.  There are users like me who have valid copies of windows for their machines but cannot use the install media associated with the key due to language barriers.  I'd love to be able to load in my valid serial number I have like 12 of them sitting on a shelf, but I just can't.  If you guys really put forth even the tiniest shread of foresight you might have realized that releasing WGA without this tool is utterly obtuse.  If you expect me to reinstall because of your companies lack of foresight, well that's even more obtuse.  I'll be again violating your companies insane terms of service no doubt when I side step this WGA garbage.  I'll of course be happy to come in line with your insane and probably completely illegal TOS as soon as you guys manage to make that possible.  Until then best of luck.  Try not to screw up anymore.
    Wednesday, May 10, 2006 11:13 PM

Answers

  • I understand the frustration you are currently experiencing and appreciate your feedback. We take all such feedback seriously in making our product better. I am really unclear what you reference when saying: "have valid copies of windows for their machines but cannot use the install media associated with the key due to language barriers" Could you be a little more explicit?

    To confirm there are no other blocking issues with your validation such as clock out of synch or IE settings blocking the validation process please run the WGA Diagnostics located here:

    http://www.microsoft.com/genuine/diag/

     

    If everything here is confirmed as functioning properly and you still have issues validating could you please run the wgadiag tool here and post the information for us.

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    Without actually posting your Product Key in this post compare the last 15 characters of your COA to the last 15 characters in the Diag output. If they are not the same you will have to change the product key. The easiest way to do this without having to re-install applications or lose data is to refer to the Repair Method in this KB Article.

     

    http://support.microsoft.com/kb/315341/en-us

     

    Warning: as with any such major procedure it is highly recommended you backup all critical/personal data on your computer that you would not want to lose and ensure you have the software to re-install your applications should something happen.

    hth

    dave

    Sunday, May 14, 2006 6:34 PM

All replies

  • I understand the frustration you are currently experiencing and appreciate your feedback. We take all such feedback seriously in making our product better. I am really unclear what you reference when saying: "have valid copies of windows for their machines but cannot use the install media associated with the key due to language barriers" Could you be a little more explicit?

    To confirm there are no other blocking issues with your validation such as clock out of synch or IE settings blocking the validation process please run the WGA Diagnostics located here:

    http://www.microsoft.com/genuine/diag/

     

    If everything here is confirmed as functioning properly and you still have issues validating could you please run the wgadiag tool here and post the information for us.

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    Without actually posting your Product Key in this post compare the last 15 characters of your COA to the last 15 characters in the Diag output. If they are not the same you will have to change the product key. The easiest way to do this without having to re-install applications or lose data is to refer to the Repair Method in this KB Article.

     

    http://support.microsoft.com/kb/315341/en-us

     

    Warning: as with any such major procedure it is highly recommended you backup all critical/personal data on your computer that you would not want to lose and ensure you have the software to re-install your applications should something happen.

    hth

    dave

    Sunday, May 14, 2006 6:34 PM
  •  Matt Joyce wrote:
    Phil, releasing WGA without providing a method for keychanges was utterly irresponsible.  There are users like me who have valid copies of windows for their machines but cannot use the install media associated with the key due to language barriers.  I'd love to be able to load in my valid serial number I have like 12 of them sitting on a shelf, but I just can't.  If you guys really put forth even the tiniest shread of foresight you might have realized that releasing WGA without this tool is utterly obtuse.  If you expect me to reinstall because of your companies lack of foresight, well that's even more obtuse.  I'll be again violating your companies insane terms of service no doubt when I side step this WGA garbage.  I'll of course be happy to come in line with your insane and probably completely illegal TOS as soon as you guys manage to make that possible.  Until then best of luck.  Try not to screw up anymore.
    Wednesday, October 11, 2006 7:38 AM