locked
After reinstalling and trying to activate windows, I am told that "The product key you have entered does not appear to be a valid Windows Vista product key". RRS feed

  • Question

  • Hi
    My Vista "refreshed" itself whilst I was using it by refreshing away the contents of My Documents and most of my downloaded programs into digital netherworld - thereby becoming useless.

    I reinstalled it - it's now tells me that my Vista is not valid. Really adds insult to injury. Please provide a replacement key.

    Genuine advantage print out below.

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-XK376-TJ7T4-76PKF
    Windows Product Key Hash: 5QFdDDGgO8Pgmj93aZhOuZ69dH0=
    Windows Product ID: 89578-022-5000027-71429
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: {917721F6-E374-4BC1-825F-5E807802BD2A}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{917721F6-E374-4BC1-825F-5E807802BD2A}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-76PKF</PKey><PID>89578-022-5000027-71429</PID><PIDType>5</PIDType><SID>S-1-5-21-3011382160-2929420571-4232229512</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO., LTD</Manufacturer><Model>MS-7125</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20060721000000.000000+000</Date></BIOS><HWID>3C313507018400F6</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16386
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00142-022-500002-00-2057-6000.0000-2942009
    Installation ID: 007380428826552131296053889122131851737984657265209453
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: 76PKF
    License Status: Initial grace period
    Time remaining: 40240 minute(s) (27 day(s))

    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAIAAQABAAAAAgABAAEAJJSaBliqumiQw+DcdOo+jgCH5gNAXxQZ8vQYhKiZrFYMxQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   Nvidia  AWRDACPI
      FACP   Nvidia  AWRDACPI
      MCFG   Nvidia  AWRDACPI

     

    Friday, October 23, 2009 9:55 PM

Answers

  • Hello flakyVista,

      During install, Vista will ask for a Product Key, if no key is entered, Vista will still install. However, Vista will use it's own "Keyless install/Trial" key.  This key allows the user to use Vista in Trial Mode for a specific number of days. 

      Below are the last 5 digits of the Keyless install/Trial key for each version of Vista. 
      Notice that the key currently being used in your Vista ends with 76PKF.


    • Business - MRW4W
    • BusinessN - QXX44
    • HomeBasic - 3V4VD
    • HomeBasicN - GFJBT
    • HomePremium - 76PKF
    • Ultimate - RP8F7


    Did your Vista originally come preinstalled on your computer or did you buy Vista seperatly?

    a) If Vista came Pre-Installed in your computer, then to reinstall, you will need to use the recovery software that came with the computer.  the Product key on the sticker on the side or botton of the computer will not work in Retail software (which is what you currently have installed) 
    If you have lost or can't find the recovery software, you should be able to get replacement software from the computer's manufacturer.

    b) If you bought Vista seperate from the PC, then click the 'Start' button, right click 'Computer' and in the window that comes up, click 'Change Product Key' and enter the Product Key that came with your copy of Vista. 


    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Friday, October 23, 2009 10:39 PM
    Friday, October 23, 2009 10:39 PM

All replies

  • Hello flakyVista,

      During install, Vista will ask for a Product Key, if no key is entered, Vista will still install. However, Vista will use it's own "Keyless install/Trial" key.  This key allows the user to use Vista in Trial Mode for a specific number of days. 

      Below are the last 5 digits of the Keyless install/Trial key for each version of Vista. 
      Notice that the key currently being used in your Vista ends with 76PKF.


    • Business - MRW4W
    • BusinessN - QXX44
    • HomeBasic - 3V4VD
    • HomeBasicN - GFJBT
    • HomePremium - 76PKF
    • Ultimate - RP8F7


    Did your Vista originally come preinstalled on your computer or did you buy Vista seperatly?

    a) If Vista came Pre-Installed in your computer, then to reinstall, you will need to use the recovery software that came with the computer.  the Product key on the sticker on the side or botton of the computer will not work in Retail software (which is what you currently have installed) 
    If you have lost or can't find the recovery software, you should be able to get replacement software from the computer's manufacturer.

    b) If you bought Vista seperate from the PC, then click the 'Start' button, right click 'Computer' and in the window that comes up, click 'Change Product Key' and enter the Product Key that came with your copy of Vista. 


    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Friday, October 23, 2009 10:39 PM
    Friday, October 23, 2009 10:39 PM
  • Hi

    I built the system and bought my (OEM) copy of Home Premium with the hardware. With the reinstallation I selected Home Premium as the Vista install version because that's the version I paid for.

    I installed it keyless as it would not accept the product key during install. I tried to activate, change, activate and change, change and activate the product key after installation but it would not accept the key printed on the certificate of authenticity "sticker".

    Did the same thing tonight and it has now accepted the key. If my key was reset, thank you, if no one did anything, the activation servers weren't working properly on Thursday.

    Cheers







    Saturday, October 24, 2009 12:18 AM