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Cannot Install Connect Software - Log says "failed to save the windows logon user in registry" RRS feed

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    Client machine is WinXP Pro SP3.  Pretty much as soon as I click the Connect executable the following message appears:

    "Connect a computer to the server
    An unexpected error has occurred.  To resolve this issue, contact the person responsible for your network."

    I am able to run the software on another WinXP Pro SP3 machine on the same network and administer the server without any trouble.

    Computerconnector.log file:
    10/22/2010 1:03 PM
    wmain: Failed to save the windows logon user in registry: hr = 0x8007047f
    wmain: Unexcepted error occured - exiting program.

    Friday, October 22, 2010 9:32 PM

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  • Question
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    Client machine is WinXP Pro SP3.  Pretty much as soon as I click the Connect executable the following message appears:

    "Connect a computer to the server
    An unexpected error has occurred.  To resolve this issue, contact the person responsible for your network."

    I am able to run the software on another WinXP Pro SP3 machine on the same network and administer the server without any trouble.

    Computerconnector.log file:
    10/22/2010 1:03 PM
    wmain: Failed to save the windows logon user in registry: hr = 0x8007047f
    wmain: Unexcepted error occured - exiting program.

    Have you filed a bug report on Connect?
    Saturday, October 23, 2010 11:06 PM
    Moderator

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  • Question
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    Client machine is WinXP Pro SP3.  Pretty much as soon as I click the Connect executable the following message appears:

    "Connect a computer to the server
    An unexpected error has occurred.  To resolve this issue, contact the person responsible for your network."

    I am able to run the software on another WinXP Pro SP3 machine on the same network and administer the server without any trouble.

    Computerconnector.log file:
    10/22/2010 1:03 PM
    wmain: Failed to save the windows logon user in registry: hr = 0x8007047f
    wmain: Unexcepted error occured - exiting program.

    Have you filed a bug report on Connect?
    Saturday, October 23, 2010 11:06 PM
    Moderator
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    Same problem, thought it was just me.
    Thursday, October 28, 2010 2:07 AM
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    Any progress?

    Check for spyware is one idea.  The other is make sure time is synced with the server. 

     

    Grey
    Monday, November 1, 2010 10:49 PM
    Moderator
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    Hi! I have the same problem, but there are no log files, no entries in the events... I tried to rename the pc, the time is synced, the workgroup is the same... it´s just not working. Help please!
    Client: Win xp pro SP3
    Tuesday, March 29, 2011 9:09 PM