i hate bsod's RRS feed

  • Question

  • well on my previous laptop i had one care. well i built a new PC, and i couldnt figure out what was going on but i kept getting blue screens. well i figured out that everytime i ran a virus scan with one care on my pc it would cause the bsod. it would also leave a lasting effect on my computer and it would cause my computer to go to the bsod randomly. its been happening every day for a while. so i tried reinstalling one care and i think it might have fixed it. but im scared still that it might bring me to the bsod again =(. so if you can help me out on this, it would be greatly appreciated. thank you.
    Wednesday, July 16, 2008 8:29 AM


  • I also hate BSOD crashes. If you believe that it is happening when a scan is being performed, please contact support. 

    How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2


    They can check for conflicting programs or processes and the data logged at the crash may identify the cause.

    The crash can be due to a corrupt file, hardware issues, a driver, or a conflicting program.


    Wednesday, July 16, 2008 4:37 PM