Onecare fails to update viruses/reinstall software - Vista RRS feed

  • Question

  • One of our pcs (out of 3) will not update Onecare virus data and I have now tried to reinstall which also fails - 'problem with connection to service' error. Windows Defender is installed but set to 'off'. The other 2 pcs including the 'hub' all work fine. I have seen a similar user problem on another forum but no answer provided. Tried some of the 'support' suggestons but no use. Anyone help?
    Sunday, August 9, 2009 9:09 AM