menu bar, not all the options visible

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  Hello,
  
  I have just made a fresh install of MS CRM 3.0, but for some reason, in the menu bar there are no options to create a case, just articles. I miss a lot of things, that I can see in other installations, and I don't know how to make them visible.
  
  Can anyone help me?
  
  
  Thanks in advance
  

  Tuesday, August 19, 2008 11:42 AM