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Urgent : Assistance reqd. to configure POP3 profile in CRM 2013 Email Router for mail domain hosted on google RRS feed

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    Dear Team,

    self is trying to configure incoming profile on CRM 2013 Email Router for a mail domain hosted on google.

    facing problem while configuring the same :

    Case 1 :

    Error : Incoming Status: Failure - SSL Authentication failed because there was a problem with the certificate. remotecertificatenamemismatch, remotecertificatechainerrors.

    Error Logs in event viewer (Application)  :

    Log Name:      Application

    Source:        MSCRMEmail

    Date:          3/29/2014 11:29:47 AM

    Event ID:      26090

    Task Category: None

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      user-PC

    Description:

    #26090 - An error occurred while opening mailbox abc@xyz.com. System.Net.Sockets.SocketException (0x80004005): The requested name is valid, but no data of the requested type was found

       at System.Net.Dns.GetAddrInfo(String name)

       at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)

       at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)

       at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)

       at Microsoft.Crm.Tools.Email.Providers.Pop3Client.Connect(Boolean useSsl)

       at Microsoft.Crm.Tools.Email.Providers.Pop3PollingMailboxProvider.OpenMailbox()

       at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="MSCRMEmail" />

        <EventID Qualifiers="0">26090</EventID>

        <Level>2</Level>

        <Task>0</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2014-03-29T05:59:47.000000000Z" />

        <EventRecordID>49697</EventRecordID>

        <Channel>Application</Channel>

        <Computer>user-PC</Computer>

        <Security />

      </System>

      <EventData>

        <Data>#26090 - An error occurred while opening mailbox abc@xyz.com. System.Net.Sockets.SocketException (0x80004005): The requested name is valid, but no data of the requested type was found

       at System.Net.Dns.GetAddrInfo(String name)

       at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)

       at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)

       at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)

       at Microsoft.Crm.Tools.Email.Providers.Pop3Client.Connect(Boolean useSsl)

       at Microsoft.Crm.Tools.Email.Providers.Pop3PollingMailboxProvider.OpenMailbox()

       at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()</Data>

      </EventData>

    </Event>

    Case 2 :

    Error : Incoming Status: Failure - The requested name is valid, but no data of the requested type was found.

    Error Logs from event viewer (Application) :

    Log Name:      Application

    Source:        MSCRMEmail

    Date:          3/29/2014 11:29:26 AM

    Event ID:      26090

    Task Category: None

    Level:         Error

    Keywords:      Classic

    User:          N/A

    Computer:      user-PC

    Description:

    #26090 - An error occurred while opening mailbox abc@xyz.com. System.Net.Sockets.SocketException (0x80004005): The requested name is valid, but no data of the requested type was found

       at System.Net.Dns.GetAddrInfo(String name)

       at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)

       at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)

       at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)

       at Microsoft.Crm.Tools.Email.Providers.Pop3Client.Connect(Boolean useSsl)

       at Microsoft.Crm.Tools.Email.Providers.Pop3PollingMailboxProvider.OpenMailbox()

       at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="MSCRMEmail" />

        <EventID Qualifiers="0">26090</EventID>

        <Level>2</Level>

        <Task>0</Task>

        <Keywords>0x80000000000000</Keywords>

        <TimeCreated SystemTime="2014-03-29T05:59:26.000000000Z" />

        <EventRecordID>49696</EventRecordID>

        <Channel>Application</Channel>

        <Computer>user-PC</Computer>

        <Security />

      </System>

      <EventData>

        <Data>#26090 - An error occurred while opening mailbox abc@xyz.com. System.Net.Sockets.SocketException (0x80004005): The requested name is valid, but no data of the requested type was found

       at System.Net.Dns.GetAddrInfo(String name)

       at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)

       at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)

       at System.Net.Sockets.TcpClient.Connect(String hostname, Int32 port)

       at Microsoft.Crm.Tools.Email.Providers.Pop3Client.Connect(Boolean useSsl)

       at Microsoft.Crm.Tools.Email.Providers.Pop3PollingMailboxProvider.OpenMailbox()

       at Microsoft.Crm.Tools.Email.Providers.CrmPollingMailboxProvider.Run()</Data>

      </EventData>

    </Event>

    this is extremely urgent task..

    pls do the needfull..

    Warm Regards,

    Ajit S. Govilkar

    Saturday, March 29, 2014 8:07 AM

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