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subscription cancelation after i paid for the year

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I just received an email confirmation that my subscription to Windows Live OneCare was cancelled on Thursday, November 13, 2008. That was three days after I renewed my subscription and had $49.95 charged to my credit card. Does anyone know why my subscription might have been canceled? How do I speak with someone about this?

Friday, November 14, 2008 12:33 AM

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Sign in at http://billing.microsoft.com to see your subscription status. The message may be in error.

If the subscription is active and OneCare is green, there is nothing for you to do after that. If OneCare turns read and claims it is expired and you see that the subscription is canceled on the Billing site for your subscription LiveID, contact support/customer service:

How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

-steve

Friday, November 14, 2008 1:28 PM

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