Build 6002 - Copy of Windows is not genuine

All replies

• 

  

  0

  Sign in to vote

  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(2007, 5) (null): 0xC0000022

  The 'Access Denied' error can be the result of file system problems....

  Please run a full CHKDSK and SFC scan....

   

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

  At the Command prompt, type

   

  CHKDSK C: /R

   

  and hit the Enter key.

  You will be told that the drive is locked,

  and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.

   

  The CHKDSK will take a few hours depending on the size of the drive, so be patient!

   

  After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -

  then run the SFC.

   

  SFC -System File Checker - Instructions

  Click on Start > All Programs > Accessories

  Right-click on the Command Prompt entry

  Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

   

  At the Command prompt, type

   

  SFC /SCANNOW

   

  and hit the Enter key

   

  Wait for the scan to finish - make a note of any error messages - and then reboot.

   

   

  Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.

   

  Post a new MGADiag report with details of any error messages encountered.

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Thursday, February 21, 2013 11:16 PM

  Moderator
• 

  

  0

  Sign in to vote

  I performed the CHKDSK & scan now.

  sfc scannow: "Windows Resource Protection did not find any integrity violations"

  CBS.log:

  https://skydrive.live.com/redir?resid=CCD02CEDCC67AEF4!138&authkey=!AL6mp7G572w2u4A

  MGADiag:

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: N/A, hr = 0xc0000022
  Windows Product Key: *****-*****-WWR7C-QF2M7-2TB37
  Windows Product Key Hash: YqRmTj4qWYwTYqB/WJzBj8/adyc=
  Windows Product ID: 89578-OEM-7332157-00056
  Windows Product ID Type: 2
  Windows License Type: OEM SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {24F99E4D-CD20-4EC4-9389-CA13DE62D89A}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.9.42.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.120402-0336
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  Microsoft Office Professional Hybrid 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{24F99E4D-CD20-4EC4-9389-CA13DE62D89A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2TB37</PKey><PID>89578-OEM-7332157-00056</PID><PIDType>2</PIDType><SID>S-1-5-21-2866375758-2892781780-1210515546</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>076804U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>63ET59WW</Version><SMBIOSVersion major="2" minor="4"/><Date>20070124000000.000000+000</Date></BIOS><HWID>90323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-63   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>8B48BFD3DA71771</Val><Hash>JivkD0QdO0YFjXXZ/vc5CiRKtPc=</Hash><Pid>81599-952-5577731-65681</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Hybrid 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(2007, 5) (null): 0xC0000022
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: OgAAAAEABQABAAIAAQABAAAAAwABAAEAJJRgGL7wwtrKsAjSFsLqTuggbIvWWvL0YMWSQXJxrFb0SA==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            INTEL         TP-63   
    FACP            INTEL         TP-63   
    DBGP            LENOVO        TP-63   
    HPET            INTEL         TP-63   
    BOOT            PTLTD         TP-63   
    MCFG            INTEL         TP-63   
    TCPA            Phoeni        TP-63   
    SLIC            LENOVO        TP-63   
    APIC            INTEL         TP-63   
    SSDT            SataRe        SataPri
    SSDT            SataRe        SataPri
    SSDT            SataRe        SataPri
    SSDT            SataRe        SataPri
    SSDT            SataRe        SataPri
  
  

  Friday, February 22, 2013 5:39 PM
• 

  

  0

  Sign in to vote

  Please run the following commands, and post the results.

   

  REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
  REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S

  REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC

  REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

   

   They may show something

    Here are some instructions to make life easier :)

  1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

  2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

  3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Friday, February 22, 2013 9:11 PM

  Moderator
• 

  

  0

  Sign in to vote

  
  C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
  
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr
      DisplayName    REG_SZ    Security Processor Loader Driver
      ErrorControl    REG_DWORD    0x3
      Start    REG_DWORD    0x0
      Type    REG_DWORD    0x1
  
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\spldr\Enum
      0    REG_SZ    Root\LEGACY_SPLDR\0000
      Count    REG_DWORD    0x1
      NextInstance    REG_DWORD    0x1
  
  
  C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPL
  DR /S
  
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR
      NextInstance    REG_DWORD    0x1
  
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000
      Service    REG_SZ    spldr
      Legacy    REG_DWORD    0x1
      ConfigFlags    REG_DWORD    0x400
      Class    REG_SZ    LegacyDriver
      ClassGUID    REG_SZ    {8ECC055D-047F-11D1-A537-0000F8753ED1}
      DeviceDesc    REG_SZ    Security Processor Loader Driver
      Capabilities    REG_DWORD    0x0
  
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR\0000\Control
      ActiveService    REG_SZ    spldr
  
  
  C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLS
  VC
  ERROR: The system was unable to find the specified registry key or value.
  
  C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLS
  VC
  ERROR: The system was unable to find the specified registry key or value.
  
  C:\Windows\system32>REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPP
  SVC
  ERROR: The system was unable to find the specified registry key or value.
  

  Friday, February 22, 2013 11:46 PM
• 

  

  0

  Sign in to vote

  FYI. I called MSFT customer service. After being on the phone for over 2.5 hrs (which led to nowhere), it now tells me that the product key I entered is already in use. Not sure if the MGADiag will help, but here it is

  Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
  Validation Status: Invalid License
  Validation Code: 50
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-TKKQQ-8DVQD-DX3W6
  Windows Product Key Hash: KqbmfsEy2AI2yrZZXfcknXfhvBs=
  Windows Product ID: 89578-OEM-7215724-15892
  Windows Product ID Type: 8
  Windows License Type: COA SLP
  Windows OS version: 6.0.6002.2.00010300.2.0.003
  ID: {24F99E4D-CD20-4EC4-9389-CA13DE62D89A}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: Registered, 1.7.36.0
  Signed By: Microsoft
  Product Name: Windows Vista (TM) Home Premium
  Architecture: 0x00000000
  Build lab: 6002.vistasp2_gdr.130104-1437
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A
  
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: 6.0.6002.16398
  
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
  
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft
  
  OGA Data-->
  Office Status: 100 Genuine
  Microsoft Office Enterprise 2007 - 100 Genuine
  Microsoft Office Professional Hybrid 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
  
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
  
  File Scan Data-->
  
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{24F99E4D-CD20-4EC4-9389-CA13DE62D89A}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DX3W6</PKey><PID>89578-OEM-7215724-15892</PID><PIDType>8</PIDType><SID>S-1-5-21-2866375758-2892781780-1210515546</SID><SYSTEM><Manufacturer>LENOVO</Manufacturer><Model>076804U</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>63ET59WW</Version><SMBIOSVersion major="2" minor="4"/><Date>20070124000000.000000+000</Date></BIOS><HWID>90323507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-63   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>8B48BFD3DA71771</Val><Hash>JivkD0QdO0YFjXXZ/vc5CiRKtPc=</Hash><Pid>81599-952-5577731-65681</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Hybrid 2007</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
  
  Spsys.log Content: 0x80070002
  
  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(1000, 9) (null): Catastrophic failure
  
  Windows Activation Technologies-->
  N/A
  
  HWID Data-->
  HWID Hash Current: OgAAAAEABQABAAIAAQABAAAAAwABAAEAJJRgGL7wwtrKsAjSFsLqTuggbIvWWvL0YMWSQXJxrFb0SA==
  
  OEM Activation 1.0 Data-->
  N/A
  
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20000
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name    OEMID Value    OEMTableID Value
    APIC            INTEL         TP-63   
    FACP            INTEL         TP-63   
    DBGP            LENOVO        TP-63   
    HPET            INTEL         TP-63   
    BOOT            PTLTD         TP-63   
    MCFG            INTEL         TP-63   
    TCPA            Phoeni        TP-63   
    SLIC            LENOVO        TP-63   
    APIC            INTEL         TP-63   
    SSDT            SataRe        SataPri
    SSDT            SataRe        SataPri
    SSDT            SataRe        SataPri
    SSDT            SataRe        SataPri
    SSDT            SataRe        SataPri
  
  

  Saturday, February 23, 2013 12:42 AM
• 

  

  0

  Sign in to vote

  The error code has now changed markedly - to a very  rare one

  Licensing Data-->
  C:\Windows\system32\slmgr.vbs(1000, 9) (null): Catastrophic failure

  I think this related to a WMI store failure - but I'm not certain.

  It's not unusual for your Key to be already in use - by you! :)

  see if this helps...

  Open an Elevated Command Prompt window, and run the following commands (you can copy/paste into the window)

  Net stop winmgmt /y

  Net stop wscsvc

  MD c:\wmibackup

  DIR %systemroot%\System32\Wbem\Repository

  MOVE %systemroot%\System32\Wbem\Repository\*.* c:\wmibackup

  NET start wscsvc

  Net start winmgmt

  Net start iphlpsvc

   

   

  WAIT 10 minutesfor the store to rebuild, then reboot

   

  wait another 10 minutes (just in case), then run another MGADiag report and post the results.

  
  

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  • Proposed as answer by Noel D PatonEditor Tuesday, March 5, 2013 1:41 PM
  • Marked as answer by Noel D PatonEditor Wednesday, March 13, 2013 11:15 AM

  Saturday, February 23, 2013 8:11 AM

  Moderator
• 

  

  0

  Sign in to vote

  Any progress on this?

  ---

  Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
  No - I do not work for Microsoft, or any of its contractors.

  Wednesday, February 27, 2013 9:49 AM

  Moderator