Answered by:
Validate Windows 7

Question
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So I started up my computer today and for some reason microsoft essential will be disabled because microsoft cannot validate my windows, I have used this windows for a couple of years and I have done nothing in the settings lately either so I have no diea why this happens now. And when I try to get support from microsoft they say I should call my manufacturer, how do I even do that? And I doubt they can help since this happed out of the blue several years after installation.
thx
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: 0x0
Windows Product Key: *****-*****-DG883-6GT27-VWYDT
Windows Product Key Hash: yE/2aHmoWSKuhUQZMv6FIlxpm1k=
Windows Product ID: 00359-OEM-8702137-58122
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8A80B8C1-900B-4492-8AC0-8B96E8F59EA4}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110408-1631
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Ägare\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[hr = 0x80070002]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8A80B8C1-900B-4492-8AC0-8B96E8F59EA4}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VWYDT</PKey><PID>00359-OEM-8702137-58122</PID><PIDType>3</PIDType><SID>S-1-5-21-1180809696-2347441608-964319246</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>ASUS M2N32-SLI DELUXE ACPI BIOS Revision 0603</Version><SMBIOSVersion major="2" minor="3"/><Date>20060627000000.000000+000</Date></BIOS><HWID>2AB83607018400F6</HWID><UserLCID>041D</UserLCID><SystemLCID>041D</SystemLCID><TimeZone>Västeuropa, normaltid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Programlicenstjänstens version: 6.1.7601.17514
Namn: Windows(R) 7, HomePremium edition
Beskrivning: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Aktiverings-ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Program-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Utökat produkt-ID: 00359-00174-021-358122-02-1053-7600.0000-2992010
Installations-ID: 018532061080226950417032566841063173857960183316248661
URL till processorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88338
URL till datorcertifikatet: http://go.microsoft.com/fwlink/?LinkID=88339
URL till användningslicensen: http://go.microsoft.com/fwlink/?LinkID=88341
URL till produktnyckelcertifikat: http://go.microsoft.com/fwlink/?LinkID=88340
Ofullständig produktnyckel: VWYDT
Licenstillstånd: Licensierad
Återstående antal Windows-omaktiveringar: 4
Betrodd tid: 2013-08-12 18:22:01
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: PASS
Event Time Stamp: 8:12:2013 18:20
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: OAAAAAIAAgABAAEAAwACAAAAAgABAAEAonbqGQSDbTWSAOxEdrXA2DJKje+a9WIbChEGzvyxJuk=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC Nvidia AWRDACPI
FACP Nvidia AWRDACPI
MCFG Nvidia AWRDACPI
- Moved by Noel D PatonModerator Tuesday, August 13, 2013 1:37 PM not a Vista question
Monday, August 12, 2013 5:46 PM
Answers
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File Scan Data-->
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[hr = 0x80070002]You are also running an out-of-date copy of MGADiag - please get a new one from http://go.microsoft.com/fwlink/?linkid=52012
Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, press Enter, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) -
then run the SFC.
SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your SkyDrive Public folder (http://skydrive.live.com ) and post a link to it so that I can take a look.
Post a new MGADiag report with details of any error messages encountered.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.- Edited by Noel D PatonModerator Tuesday, August 13, 2013 1:39 PM
- Proposed as answer by Noel D PatonModerator Friday, August 16, 2013 10:09 PM
- Marked as answer by Noel D PatonModerator Monday, August 26, 2013 10:16 AM
Tuesday, August 13, 2013 1:38 PMModerator