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windows 7 key blockd RRS feed

  • Question

  • three years ago i purchased a copy of windows 7 pro online it arrived in the mail with an original box and the proper seal.

    since then i installed it several times with no problems.

    until last week after installation it wouldn't activate when i checked I was told that my key was block.

    when i called microsoft customer crevice they told my that ther is nothing to by don and that i need to report a forged software

    of curse i couldn't do that because i cant remember the online store that i purchased the product in.

    please help my is there something anything that can be don?

    Friday, July 31, 2015 11:53 AM

Answers

  • To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

    (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

     Once saved, run the tool.

    Click on the Continue button, which will produce the report.

     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.x

      - in your own thread, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    http://www.microsoft.com/en-us/howtotell/Hardware.aspx


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, August 2, 2015 8:46 AM
    Moderator